Manager, Federal Retirement and Benefits Services

About GKG With a passion for excellence, Golden Key Group (GKG) helps clients solve their strategic, organizational, and operational challenges to better meet their mission demands. We have serviced more than 25 Federal departments and agencies and several large commercial companies since our inception in 2002. Golden Key Group's talented professionals, combined with our strategic partners, bring a depth of commercial and government experience and expertise. We are relentless in delivering the highest levels of services to provide tangible value and create sustainable results for our clients. Overview This leadership role delivers counseling services to Federal customers making decisions on their Retirement and Benefits. This include providing one-on-one counseling services and supporting package submission to OPM and processing of actions to complete out-processing. Responsibilities This role provides counseling services to Federal customers making decisions on their Retirement and Benefits. This include providing one-on-one counseling services and supporting package submission to OPM and processing of internal Agency actions to complete out-processing.

Duties:

Lead and manage services, in a multi-employer environment, to support employee assessment of retirement readiness and retirement application, including regular, early, postponed, deferred, discontinued service, disability, relationship with programs like DRP. Conduct supervisory responsibilities, including work assignments and productivity, work review and quality control, performance management, and leave and time management. Support the design and development of service delivery across customer systems, personnel programs, and associated processes. Receive escalated retirement cases, precedent setting issues, or other escalated concerns and issues to reconcile. Coordinate with leadership of other companies, associated with program delivery, to integrate operational service delivery. Coordinate across private and public organizations to support entry on duty, and separation, of personnel and associated provisions.

Provide management and technical support for teams and employees engaged in:

Interpreting governing policies and regulations and counsel employees to regarding the consequences of retirement readiness, timeliness, and decision to proceed. Counseling topics include:

Eligibility for Retirement Determining High-3 Computation of Annuity FERS Annuity Supplement Disability Benefits Crediting Civilian & Military Service Cost-of-Living Adjustments (COLA) Voluntary Contributions Special Group of Employees (Law Enforcement Officers, Firefighters, Congressional employees, etc.) Deposits/Redeposits Annual Leave Payment and Sick Leave Computation Application for Retirement Processing of Retirement Application Survivor Benefits Social Security Medicare Thrift Savings Plan (TSP) Federal Group Life Insurance (FEGLI)Federal Employee Health Benefits (FEHB) Federal Employees Dental and Vision Insurance Program (FEDVIP) Long Term Care Insurance (LTC) Flexible Spending Accounts (FSA) Other Financial Planning Strategies Preparing Service Computation Date Reports and process the employee s Change in Service Computation Date NOA in the HRIS. Reviewing eOPF to extract information to calculate the Retirement Estimates. Identifying gaps in eOPF and support records request actions. Identifying and calculate Military and /or Civilian Deposit(s) Supporting completion of necessary required Forms and Reports and submit to the HRIS Deposit Section to establish the employee's Military Deposit account or submit to OPM as appropriate. Preparing Retirement packages for the employees' review/signature prior to processing the personnel action for SF-2806 creation. Rapidly responding to client communications to support timely employee package and preparation processing. Other duties as assigned Qualifications Experience developing or delivering Federal Retirement programs or; Experience delivering one-on-one Federal Retirement counseling, or; Experience Federal Retirement package preparation, submission, and processing. Desired Qualifications Experience in two or more of the requirements Experience across FERS, CSRS, Offset, VERA/VSIP, Discontinued Retirement, and LEO retirement programs Experience submitting retirement package on OPM portal