URGENT: Sales Support & Appointment Setting Assistant (inbound sales experience is required)

URGENT: Sales Support & Appointment Setting Assistant (inbound sales experience is required) Application Deadline: 6 December 2025 Department: Operations Employment Type: Full Time Location: Toronto Compensation: $4.00 - $5.00 / hour

Description Answer incoming calls from ad-generated leads in real time Greet prospects professionally and confirm key information (name, number, email) Verify understanding of the scheduled appointment and Google Meet instructions Ensure leads are properly guided and prepared before sales calls Confirm scheduled appointments and send reminders when needed Update CRM or tracking sheets with correct call outcomes Transfer live callers to the sales closer when applicable Call back missed or dropped calls Reconfirm appointments to reduce no-show rates Maintain a friendly, reassuring, and helpful tone at all times Use a US-based calling system (Twilio, RingCentral, CallRail, 8x8, etc.) Work with Calendly or similar scheduling tools Update notes, call logs, and statuses accurately

Hard Requirements:

Minimum 1–2 years experience in:

Appointment setting Outbound/inbound calling Customer support or telemarketing Excellent spoken English and confident phone communication Comfortable speaking with US clients and answering questions calmly Strong attention to detail and accurate data logging Organized, reliable, and responsive during working hours

Schedule:

40 hours per week Monday to Friday 9AM–6PM US Eastern Standard Time

Offer and Benefits:

Weeks 1–6: $4 USD/hour Weeks 6 onwards: $5 USD/hour