Sales Development Representative

Welcome to GAIN! GAIN is a creative-led, insight-driven company that blends data, tech and creativity. We believe the best ideas emerge where intelligence and creativity unite, where insight sparks imagination, and where innovation turns possibility into progress. We are explorers of new frontiers, shaping bold strategies that move people, brands, and businesses forward. Individually and together, our specialist teams provide the vision, data, and confidence brands and organizations need to make braver, more impactful decisions. If this sounds like an adventure you’d like to be part of- then keep reading and apply below! The Role As the Sales Development Representative (SDR), you will be a crucial driver of GAIN’s growth, serving as the frontline for outreach, lead generation, and relationship-building. This is a cold outreach–heavy role, requiring confidence and proven success in cold calling, as well as outreach through email and LinkedIn. You’ll support our North American expansion while building on our success across the UK, Mainland Europe, and Asia. This role is ideal for someone who is highly proactive, resilient, and eager to build a strong foundation in sales while contributing to GAIN’s long-term vision. Responsibilities Sales Pipeline Creation Creation of Sales Pipeline Conduct high-volume cold calling to generate and nurture new leads. Leverage multi-channel outreach (cold calls, email, LinkedIn) to build a high-quality sales pipeline. Proactively identify and engage with prospects to create new opportunities. Progression of Sales Pipeline Work in tandem with an assigned expert to move deals through the pipeline efficiently. Act as the driving force, ensuring a smooth progression from initial contact to meaningful engagements. Administrative Tasks Oversee essential administrative functions, such as scheduling meetings with prospects. Manage email communications and follow-ups to maintain effective and timely communication. Discovery Conversations, Proposals, and Negotiation Dive into discovery conversations, actively listening to understand prospects needs and preferences. Collaborate on the creation of compelling proposals that resonate with prospects objectives. Participate in negotiation processes, working toward mutually beneficial agreements. Contract Execution and Target Start Dates Once deals transition into contracts, collaborate closely with the Client Success Manager. Ensure a seamless execution of contracts, actively participating to meet our target start dates. The ideal candidate has the following qualifications, but we encourage you to apply even if you feel you do not meet 100% of the requirements below. Bachelor's degree in Business, Marketing, a related field, or equivalent work experience. 2–3 years of SDR or similar sales experience, with a clear focus on cold calling and cold outreach. Knowledge of sales processes and the ability to understand and follow company sales methods. Proven success generating opportunities through cold calls, email outreach, and LinkedIn. Strong listening and presentation skills. Ability to multitask, prioritize, and manage time effectively. Strong verbal communication skills, especially over the phone. Familiarity with CRM tools and sales engagement platforms. Behaviours Focus on Service Your primary focus is on serving potential prospects, aiming to meet their unique needs. You view yourself as a solution provider rather than just a salesperson. Listening and Learning You don't assume you know what others need; instead, you ask and actively listen. Understanding comes from genuine engagement, not from trying to persuade or convince. Empathy in Action You engage with prospects to draw out their needs, signaling that you sincerely care about their challenges and aspirations. Your approach is empathetic, placing yourself in their shoes to better understand their perspective. Natural Instinct for Client-Centricity You possess a natural instinct for adopting a client-centric mindset, recognizing that success is achieved by aligning with their goals. Hybrid work environment + a home office allowance Flex-Fridays! Friday is your uninterrupted day to wrap up the work week or sign off early 3 weeks of paid time off to start, plus a winter holiday office closure. Work from anywhere in the world up to 20 business days or 4 weeks per year! We want you to build a life and a career at the same time. Wellness time, health + dental coverage, health spending account, and wellness spending account so that you can prioritize YOU. Dog friendly office, because our furry friends are part of the team too. Office gym membership Reward + recognition programs to recognize your team (and be recognized) for all that we do Work at a certified Great Place to Work® GAIN is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We believe that diversity and inclusivity make our teams better, so it is our priority to create an equitable and inclusive workplace where our goals, initiatives, and commitments to action are shaped and strengthened by our team’s voices. Putting People First, one of our core values, means we never lose sight of humanity, care, and impact. Pay range - The typical hiring range for this role is $60,000 - $80,000 annually. annually which includes both base salary and performance-based bonus components. The exact mix between base and bonus will be determined based on role-related skills, knowledge, and experience. This range reflects our commitment to our compensation philosophy, internal equity, and comes with a competitive and comprehensive total rewards package. Disclaimer: we never request any form of payment or fees from candidates at any stage of the recruitment process. If you are contacted by anyone claiming to represent our company and asking for money or personal financial details, please report it immediately to people@thisisGAIN.com. All genuine communication will come from official company channels.