DoorDash USA

    Manager, Protective Intelligence

    DoorDash USA
    Posted 11/13/2025Senior Level
    Full-time
    Management & Leadership
    Intelligence Analysis
    Crisis Management
    Protective Operations
    Analytic Discipline
    Operational Judgment

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    Job Description

    About the Role We are hiring a Protective Intelligence Manager to strengthen our executive safety and protective operations through proactive intelligence, crisis support, and incident triage. This role serves as the analytical and operational support element of the Protective Services program, delivering real-time intelligence and situational awareness during dynamic events. You will help identify emerging risks, coordinate information flow during crises, and support decision-making that safeguards executives, residences, and travel. Success in this role comes from calm execution under pressure, disciplined analytic judgment, and the ability to fuse intelligence with action when timelines are compressed. You will work closely with Executive Protection, GSOC, Investigations, and cross-functional partners to enable swift, informed responses to incidents that impact our leaders or brand. You are excited about this opportunity because you will… Provide real-time intelligence and operational support during crises, incidents, or disruptions affecting the executive team. Help coordinate situational awareness and information flow between Executive Protection, GSOC, Investigations, and leadership during critical events. Develop and deliver timely briefings, summaries, and alerts that inform protective posture and decision-making in high-tempo environments. Support the Executive Protection team during major company events and international travel by providing ongoing monitoring, threat context, and incident triage. Monitor open-source, social media, and dark web environments for early indicators of risk, escalation, or reputational impact to executives or the enterprise. Identify patterns and trends from incidents and security data that inform future planning, resource allocation, and risk mitigation strategies. Contribute to protective intelligence processes, response frameworks, and cross-team coordination protocols that enhance organizational readiness. Maintain trusted relationships with internal stakeholders, external partners, and public-sector entities to support coordinated response and information sharing. We are excited about you because you bring… Experience: 5–7+ years in intelligence analysis, crisis management, or protective operations within fast-paced or high-stakes environments. Analytic discipline: Ability to synthesize complex or incomplete data quickly into clear, actionable insights under time pressure. Operational judgment: Proven capability to support live incidents and crisis operations with accuracy, composure, and initiative. Technical proficiency: Skilled in OSINT, social media monitoring, and situational awareness tools; familiar with modern intelligence or alerting platforms. Communication: Strong written and verbal skills, with experience producing concise, decision-focused updates for executive and operational audiences. Collaboration: History of close coordination with security, investigations, and communications teams to manage information flow during critical events. Discretion and trust: Demonstrated ability to handle confidential or sensitive information responsibly and professionally. Adaptability: Comfortable shifting focus and priorities in response to fast-moving developments or executive needs. Credentials: Bachelor’s degree or equivalent experience; advanced education or professional certification in intelligence, security, or crisis management preferred. Reliability and flexibility Ability to support critical incidents, large company events, and international executive travel outside standard hours. Occasional travel up to 25%, including international assignments, in support of executive or crisis operations.

    We expect this position to be filled by 1/12/26 Compensation The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here.

    See below for paid time off details:

    • For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.

    For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

    • The national base pay range for this position within the United States, including Illinois and Colorado.

    $112,200—$165,000 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

    DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.

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