Compliance Manager

Mission Lane is combining the power of data, technology, and exceptional service to pave a clear way forward for millions of people on the path to financial success. By attracting top talent and leveraging cutting-edge technology, we’re enabling people to unlock real financial progress. Sound like a mission you can get behind? We’re looking for a detail-oriented problem-solver, collaborative relationship-builder, and expert regulatory advisor to join our Risk & Compliance team as a Compliance Manager.

The Impact You’ll Make:

You’ll drive forward our mission of empowering people to unlock financial progress by ensuring our marketing, new products, and customer communication strategies are compliant, effective, and built on a foundation of integrity. You will own scalable compliance review processes that allow the business to move quickly and confidently. This role provides the unique opportunity to become a highly trusted thought partner to the business, helping to apply abstract regulatory requirements to real-world product and growth decisions.

As Compliance Manager you will:

• Lead the compliance review and approval process for customer-facing materials, including marketing content, new product features, and essential customer communications.
• Develop and execute components of the Compliance Management Program, focusing on effective control monitoring in key business areas and providing clear, actionable recommendations for improvement.
• Advise business partners on requirements for developing and monitoring automated compliance tools and alerts, staying ahead of risks and driving efficiency through technology.
• Conduct and document fair lending assessments for credit models and operational processes, ensuring equitable access to our products.
• Act as a key liaison and advisor to business teams on emerging and existing compliance matters, fostering a culture of proactive compliance and risk awareness.
• Contribute to core compliance functions such as risk assessments, policy documentation, compliance training, and supporting audit responses.
• Mentor and share expertise with peers to continually elevate the team’s overall effectiveness.
• Deliver clear, risk-balanced reporting and recommendations to business leaders.

Minimum Qualifications:

6+ years of experience in a relevant compliance professional role within a FinTech or other applicable financial services company.

• Solid working knowledge of key laws, regulations, and industry rules that apply to credit cards, including FCRA/Reg V, TILA/Reg Z, ECOA/Reg B, UDAAP, BSA/AML, and state privacy/servicing laws.
• Demonstrated ability to effectively synthesize complex regulatory information, communicate risk-balanced outcomes, and influence business partners.
• Tech-savvy approach and a high-degree of mature self-direction, allowing you to prioritize work and adapt quickly to a changing environment.
• Experience with conducting compliance monitoring, testing, or audit/exam preparation.
• Proficiency with basic computer applications, including Google Suites and Microsoft Office products.

Preferred Qualifications:

• Experience as a financial institution compliance professional within a national bank.
• Specific experience in new customer acquisition, marketing, and credit compliance.
• Professional certification such as the American Bankers Association Certified Regulatory Compliance Manager (CRCM) and/or Certified Anti-Money Laundering Specialist (CAMS).
• Experience or deep familiarity with the application of fair lending principles in credit model design and acquisition strategies.

Compensation:

Annual full-time base salary range: $112,000-$140,000 Additional compensation in the form(s) of participation in our annual incentive program and equity are dependent on role. Pay is based on factors such as work experience, education, certification(s), training, skills, and competencies related to the role. Mission Lane also offers a comprehensive benefits plan, which includes paid time off, 401(k) match, a monthly wellness stipend, health/ dental/ vision insurance options, disability coverage, paid parental leave, flexible spending account (for childcare and healthcare), life insurance, and a remote-friendly work environment.

About Mission Lane:

• Founded in December 2018, Mission Lane is a purpose-driven fintech company based in the U.S., with headquarters in Richmond, Virginia.

It all started with a realization: nearly fifty percent of the adult population in the U.S. doesn’t have access to a clear line of credit. Most traditional credit card companies either overlook or overcharge this group because they have less-than-perfect credit scores or no scores at all. We decided this just wouldn’t do. In partnership with our sponsor banks, we offer credit cards under the Mission Lane brand name, with better, clearer terms, and a more refined customer experience than the alternatives available to people working hard to improve their credit. To date, over four million consumers have chosen Mission Lane, earning high customer ratings on Credit Karma for its market segment and industry leading Net Promoter scores. Mission Lane has cumulatively raised over $600 million of equity from leading investors, including Invus Opportunities, QED Investors, LL Funds, funds affiliated with Oaktree Capital Management, and other leading investors. Our commitment to a workplace built on respect and dignity is guided by our core value of Unity. We believe that everyone plays a vital role in our shared purpose, and we actively cultivate an environment where all individuals have the opportunity to do their best work. By fostering a culture of empathy and collaboration, we create a strong sense of belonging and support for every team member. Mission Lane is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, or any other protected status. Mission Lane provides reasonable accommodations to applicants who need them for medical or religious reasons, as required by law. Applicants can initiate an accommodation request by contacting peopleexperience@missionlane.com.

• Mission Lane is not sponsoring new applicant employment authorization and please, no third-party recruiters.

Application Integrity:

Our cardholders trust us with their financial well-being, and this trust starts with the integrity of the people on our team. We're looking for team members who share our dedication to transparency and truth. Please verify that the information in your application is accurate and complete. Providing any information to Mission Lane that is not completely truthful at any point during the application or hiring process may result in removal from the hiring process, disqualification from future opportunities, withdrawal of an offer or other sanctions for candidates and, in addition for employees, disciplinary action, up to and including termination of employment.