
Responsible for the design, development, implementation, and maintenance of custom system software, and/or the installation and maintenance of purchased systems software, as well as the configuration and support of hardware systems across Mayo Clinic. In conjunction with more senior technical staff, develops proposals that consider alternatives and business case, and gains needed institutional approvals. Evaluates alternative approaches and presents recommendations to teams and unit leadership. Regularly reviews applications and makes modifications and/or updates to ensure currency and functionality within established environment. Maintains and supports multiple systems or complex software applications and their associated hardware at multiple Mayo Clinic sites. Produces and maintains documentation such as system requirements, designs, resource inventories, and plans. Provides technical and project leadership to other staff members, demonstrates initiative, and works independently as needed to accomplish responsibilities. Works effectively across departmental organizations gaining consensus of stakeholders. May interface with vendor support service groups or other external support teams to ensure proper escalation during outages or periods of degraded system performance. Acts as a liaison to Mayo departments and vendors to adequately support the division’s computing systems. Interfaces routinely with colleagues who may be located at any of the Mayo Group practices to perform job responsibilities requiring virtual collaboration and partnership. May be required to provide 24/7 on-call support. The successful candidate will be experienced in the full software development lifecycle (SDLC) including possessing knowledge on how to securely design, develop, implement, and maintain custom and vended software. This position will help create and support adherence to Mayo Clinic’s secure software development lifecycle (S-SDLC). Key Responsibilities Design, build, and/or collaborate with Risk, OIS, and the Transition Services teams to implement DevSecOps processes and procedures to meet institutional and regulatory standards. Understand and advocate for DevSecOps practices, embedding security controls into every phase of the defined S-SDLC process. Provide technical leadership on CI/CD pipelines and automated testing. Provide project leadership to staff members, promoting secure coding practices, security-first design principles, and risk mitigation approaches to both established and immature development teams. Define KPIs and generate metrics to demonstrate S-SDLC compliance and audit readiness. Act as a liaison to Mayo departments and vendors to ensure security and compliance requirements have been met, routinely interfacing with Mayo staff to ensure knowledge sharing.
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