The company is providing cutting-edge solutions to telecom operators, enhancing internet performance through intelligent content traffic steering and automated load balancing for extensive IP networks.

Company Culture:
Embrace a hybrid working model that fosters innovation, collaboration, and continuous learning. We value impact, creativity, and inclusivity, and are committed to maintaining a diverse and supportive environment.

Role Overview:
As a Technical Sales Support Engineer, you will play a pivotal role in leading pre-sales and post-sales activities related to DevOps. You will act as a bridge between technical teams and stakeholders, ensuring technical onboarding, managing proof-of-concept development, and resolving DevOps challenges to ensure operational excellence and customer satisfaction.

Responsibilities:

Lead technical customer engagements throughout the sales process.
Manage technical onboarding, proof-of-concept development, and post-sales support.
Act as the key point of contact between DevOps teams, customers, and business stakeholders.
Troubleshoot and resolve complex technical issues.
Collaborate with internal teams to ensure smooth solution integration.

Must-Have Skills:

Technical Expertise: 5+ years in DevOps, Solutions Engineering, or Technical Project Management.
Knowledge of a scripting languages (e.g., Python, Bash) and strong troubleshooting abilities.
Leadership & Project Management: Proven ability to lead technical customer engagements and balance customer, team, and business goals.
Stakeholder Communication: Ability to explain technical concepts clearly to both technical and non-technical audiences.
Problem-Solving & Analysis: Strong analytical skills to craft tailored solutions for customers.

Benefits

Mobile Working: Hybrid model, work from anywhere that suits you.
Flexible Hours: Manage your work schedule around your life.
Learning Opportunities: Continuous growth for both software and personal development.
Pension Scheme: Secure your future with our company pension plan.
Health Offers: Free health checks, preventive care, and online health courses.
Workout-Life-Balance: Partnered with Urban Sports Club and JobRad.
Jobticket: Support for your climate-friendly commuting with Deutschlandticket contributions.
Virtual Stock Options: Share in our success and growth.
Employee Discounts: Enjoy discounts from various partners.