Join ITEC and connect your unique talents and passion to your goals for a fulfilling career with growth and reward. We are an independent subsidiary of Nexperia, ITEC combines state-of-the-art equipment and automation expertise with 30 plus years of semiconductor manufacturing experience as an equipment and automation partner. From new developments to an installed base of more than 2500 of the industry’s most advanced tools, ITEC enables all customers to test and assemble sustainably with the world’s fastest production rates. Addressing the constant pressure to reliably pack more functionality into smaller, compact footprints in ever higher quantities.
At ITEC, we don’t build equipment—we engineer answers to our customers’ challenges, partnering with leading semiconductor companies to keep the world connected. Our high-volume, high-speed, and high-accuracy solutions enable our customers to assemble and test 250 million semiconductors every single day.
Working with ITEC means bringing new ideas to life in a dynamic environment where your talents and passion for technology are valued. We work with customers in diverse and multiskilled teams to realize the best solutions. Dedicated to growing sustainably and staying mindful of our corporate and social responsibility, we pride ourselves on our entrepreneurial and innovative approach.
Are you ready to join us?
About the role
Field Service Engineer (Die Bond Equipment) will be working under a global service department, comprised of multinational team members. The team is supporting various platforms in regions of SEA, CHINA, Europe and US.
What you will do
- Responsible for installation, setup and buyoff new machines/modules at customer site
- Support assembly sites in problem solving after machine release.
- Assist suppliers in technical trouble shooting during serial production
- Actively support in product development stage by giving constructive advice to the product team based on customers’ feedback
- Execute prototype building and testing of equipment, modules or improvements of existing equipment
- Validate the products in accordance with the design, customers’ requirements and the reliability during product release stage
- In charge Beta-test at customer site and responsible for resolving technical problems encountered
- Formulate and execute plans to improve machine’s quality/speed/cost performance
- Responsible for training and acceptance of new equipment at the customers
- Facilitate regular technical meetings with customers.
- Chanell customer feedback via JiRA CASE/CRS and follow up for closure.
- 2nd line support for system automation onsite, attend, report, liaison with factory, carried out corrective action
- Additional onsite support task and information collection request from ITEC factory
What you will need
- Degree holder in Mechanical, Electrical, or Mechatronics Engineering
- Minimum 5 years of experience in semiconductors / electronic manufacturing industry
- Solid experience on high precision assembly equipment in die bond area.
- Analytical mindset, strong problem-solving and organizing skills
- Good interpersonal skills and able to deliver results through determination and team-work
- Good communication skills with fluency in English
- Mature, customer-service oriented and able to work independently
- Willing to travel frequently
- Stationed at customer’s site.
Why work for us?
At ITEC, we offer comprehensive compensation and benefits package tailored to your individual needs, including:
- Competitive compensation and benefits: we offer competitive salaries, bonuses, and benefits packages to our employees, including health insurance, retirement plans, and paid time off.
- Career development opportunities: We provide various career development opportunities, including training programs, mentoring, and leadership development programs, to help employees enhance their skills and advance their careers.
Talent acquisition based on ITEC vacancies is not appreciated. ITEC job adverts are ITEC copyright © material and the word ITEC® is a registered trademark.
ITEC is an Equal Opportunity/Affirmative Action Employer.