Director, Software Engineering

Are you driven to bring people, technology, and strategy together to build impactful tools?

Then Jobber might be the place for you! We're looking for a Director, Software Engineering to lead our Business Technology teams.

Jobber exists to help people in small businesses be successful. As featured in the Globe and Mail, we work with home and field service companies to help them better quote, schedule, invoice and collect payments from their customers. Having been named the #2 fastest growing software company in Canada and one of Fast Company’s Most Innovative Companies in 2020, it’s clear we’ve come a long way from our first customer in 2011 – but we’ve just scratched the surface of what we want to accomplish for our customers.   

Our product provides entrepreneurs the flexibility of working in their office or the field and we offer that same opportunity to our employees. You will have the choice to work in either our Edmonton or Toronto offices or remotely anywhere within Canada. We’re committed to ensuring the best experience for all Jobberinos to do impactful work. We weren’t named a top workplace in Canada for nothing!

The Team:

The Business Technology team develops data infrastructure, internal software, and integrations for several departments across Jobber, and their work unlocks improved operational outcomes, workflow efficiencies and new business insights across the organization. They help our teams leverage data, tools and technology in order to successfully execute on their own mandates. They also research, develop and maintain systems which support teams such as Product, Marketing, Sales, Finance, Success and others, from an operational and analytical perspective.

The role:

Reporting to our VP, Software Engineering, this Director, Software Engineering will be a critical part of Jobber’s success. As a seasoned engineering leader, you will be accountable for the development of high-quality software that meets Jobber’s business needs. With your extensive experience in people management, agile software development, and business strategy, you’ll provide strategic direction and technical leadership for our BizTech Software Engineering teams.

The Director, Software Engineering will:

• Collaborate with GTM stakeholders and technical product managers to create and ship quarterly roadmaps.
• Lead and support a team of 5 software engineering managers, fostering the growth and continuous improvement of a team of 20+ Software Engineers.
• Ensure quality, stability, and performance of our products, while enhancing the team’s agility and scaling impact as it grows.
• Promote engineering excellence through software engineering best practices and continuous improvement.
• Contribute to strategic goals as a Jobber Leadership and Senior Engineering Leadership team member.
• Align technical investments to the long-term Engineering Strategy.
• Demonstrate technical proficiency in Ruby on Rails and React, actively contributing to technical discussions and the codebase alongside the software engineering team.

To be successful, you should have:

• Proven experience as a Director-level or higher organizational leader, managing a group of technical people managers.
• Experience running agile organizations at scale, with a sense of urgency to deliver high-quality solutions to customer problems.
• Experience developing and executing a strategy that balances feature development, infrastructure improvement, and ongoing software maintenance.
• Experience balancing customer and business needs, while managing a multi-million dollar budget.
• Experience building and scaling diverse, high-performing teams.

Bonus points:

• Experience building integrations and plugins for Salesforce, Hubspot and Zendesk
• Actively code in Ruby/Rails/React

Where you can expect to work:

Our product provides entrepreneurs the flexibility of working in their office or the field and we offer that same opportunity to our employees. You will have the choice to work in either our Edmonton or Toronto offices or remotely anywhere within Canada. We’re committed to ensuring the best experience for all Jobberinos to do impactful work!