Client Operations Coordinator

Full-time

Remote

South Africa, South Africa

Reference: JHB001376-AvH-1

Our Client in the IT Software Industry is seeking a Client Operations/Admin Co-Ordinator which involves coordinating various operational tasks and providing essential support to the client operations team. The Client Operations Coordinator will manage and streamline administrative processes, ensuring efficient workflow, reporting and accurate documentation. Additionally, this person will be required to assist with user installations, basic troubleshooting of installations and solution testing. You will work closely with the client operations team to ensure seamless operations and client satisfaction.

Requirements:
- Bachelor’s Degree in appropriate field of study or equivalent work experience
- Excel knowledge and feels comfortable working in Excel
- Administrative experience preferred
- Support/troubleshooting experience preferred

Duties & Responsibilities

Key Responsibilities
- Ensure project and change control processes are followed
- Ensure documentation is created and maintained as part of client and support cycles
- Maintain meeting recordings, artefact register and meeting outputs
- Scheduling meetings
- Meeting minutes
- Following up internally and externally
- Manage knowledge base
- Monitor time tracking
- Manage SharePoint
- Creating tasks on Zoho projects and desk
- Creating reports - project/desk/client specific/usage reports
- Creating quotes, invoices and timesheets

Please note: If you haven't received a response within two weeks, kindly regard your application for the vacancy as unsuccessful. However, rest assured, we'll maintain your profile in our database for future opportunities that align with your qualifications. Additionally, feel free to reach out to us to explore potential career opportunities.

Package & Remuneration

R15,000.00 - R20,000.00 - Monthly

This job is closed.