Account Executive, Outbound

Are you a person that wants to empower small businesses?

Then Jobber might be the place for you! We’re looking for an Account Executive to be part of our Outbound Sales team.

Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers, while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want! 

Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers.

The team: 

Our Outbound Sales team is uniquely positioned to help the millions of small business owners who could benefit from Jobber’s solution. The Outbound team has an incredible passion for sales, our customer, and a connection to our purpose. 

This team is focused on delivering on the promise to make small businesses more successful, and they celebrate, motivate, and challenge each other daily. They are also focused on growth personally and professionally and are supported through regular 1:1’s which focus on performance, coaching, long-term development, and consistent feedback from peers and leaders. 

The role:

The Account Executive (AE) role is best suited for people with a desire to succeed and who have a passion for small business. As a driven high-performer with a track record of success and demonstrated sales acumen you will use your skills to run the end to end sales process for new customers. While you have a strong skill set already, you also know that learning is a lifelong process and you will have a demonstrated dedication to continuous learning and development. Every day you will have the unique opportunity to use your skills to make an impact on the lives of hard-working small business owners. 

The Account Executive will: 

• Own the full sales process from prospecting to closing 


• Drive connection with potential customers through phone, email, and sms outreach to create new opportunities


• Leverage strong communication and active listening skills to build rapport, trust, and a deep understanding of the small businesses we work with. 


• Be a trusted advisor and product expert and leverage that knowledge to provide recommendations on how to best utilize Jobber, from specific workflows to feature fits.


• Demonstrate the value of Jobber through conversation, social proof and product demonstrations


• Track key information in Salesforce for follow-up, knowledge sharing, and analytics


• Educating yourself daily through formal learning, reviewing calls, and practice 

To be successful, you will need:

• Demonstrated experience in a sales environment with commission and/or targets. You can speak to them, and can speak to how you were successful. 


• Experience executing the entire sales cycle with success prospecting and closing cold leads.


• To drive urgency and excitement. You will be required to sell in a dynamic environment with a fairly short sales cycle. You should be energized by high volume and the prospect of uncapped earning potential!


• To be driven, tenacious and disciplined. You won’t win over every prospect, and there will be many highs and lows. It’s about how you balance those ups and downs and bring the best of what you have to the job daily.


• To be data driven. Being able to source, interpret and create a narrative based on data will be key for your own success as well as the small businesses you’re supporting. 


• To be coachable and adaptable. The sales team is always changing and evolving, so being flexible and good with change and ambiguity is important.


• To have a clear and confident communication style. You should have the ability to actively listen and consult with our customers and get a true understanding of who they are and what they need. This position involves a good deal of phone time, so these skills are imperative.


• To show a commitment to personal growth and development. Learning is a lifelong endeavour, in this role you will be pushed to learn and grow daily 

Please note: this role follows a hybrid work model, requiring in-office presence 3 days a week at our office in downtown Edmonton!