NTT DATA

    WSS Engineer / Epic Client System Administrator (ECSA) - Remote

    NTT DATA
    Posted 11/6/2025Mid Level
    Full-time
    Technology
    System Configuration
    Performance Monitoring
    Troubleshooting
    Environment Management
    System Security

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    Job Description

    Ensure proper configuration of system components like Chronicles, Cache/IRIS, and application middleware. Apply patches, updates, and hotfixes as needed. Performance Monitoring and Optimization: Troubleshoot issues related to system slowness or failures. Manage non-production and production environments (such as PRD, POC, TST, DEV, and TRN). Coordinate environment refreshes, migrations, and system cloning. Ensure proper environment isolation and naming conventions. Implement and maintain Epic system security best practices (including user authentication, firewall rules, certificates). Ensure systems comply with healthcare regulations like HIPAA. Monitor and manage audit logs, encryption, and access controls. Work closely with Epic application teams, infrastructure teams (network, storage, virtualization), and third-party vendors Provide operations support for Epic-related issues Participate in on-call rotations and provide after-hours support when needed

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