Ability to interact with all levels of an organization, including management Experience with Linux shell scripting / PERL scripting preferred Bachelor's degree in computer science or a related discipline, or equivalent work experience required; advanced degree is beneficial. 8-10 years of diverse experience in multiple areas of information technology required; experience in the securities or financial services industry is a plus. IBM MQ, MQ Appliance, MQIPT, MQ on Mainframe. Must support highly critical applications. Excellent Microsoft Office skills Lead technical triage activities for Low to medium severity incidents Complete critical requests on demand to support and weekend coverage of our clients and application. Troubleshoot complex production issues, leverage partner teams and learn from Subject Matter Experts. Drive efforts to find root cause as part of problem management process. Facilitate continuous improvement to increase stability, client delight and operational excellence. Able to be successful in a matrixed structure with a globally dispersed virtual team. Involve in Disaster Recovery Activity. Preferred: StoreFront, App Connect (Formerly IBM Integration Bus - IIB), SharePoint, JIRA, ServiceNow
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