UX Designer

Important Notice for Applicants:

At Bixal, we want to ensure a transparent and secure application process for all candidates. Official communication will come from an email address ending in @bixal.com or from @bixal.na.teamtailor-mail.com. Messages from other sources may be fraudulent, and you should exercise care to avoid any links or attachments included.

Bixal will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Need Assistance or a Reasonable Accommodation? If you need assistance or a reasonable accommodation to complete your application, we're here to help. Please reach out to us at talent@bixal.com and let us know how we can support you. You do not need to share personal details or disclose the nature of your request. You can expect a response from a team member within 24 hours during the regular work week and on the next operating day during the weekend or holidays.

Why Bixal? Bixal is a consulting company headquartered in Fairfax, VA, working alongside governments and organizations to help them deliver better services and experiences to the communities they serve. Using evidence-based knowledge and technology, Bixal empowers clients to deliver on their missions more effectively by fostering a culture of learning and continuous improvement.

Our values:

• People-First: Emphasizing the importance of people in all aspects of work.
• Collaboration and Transparency: Valuing teamwork and open communication.
• Growth Mindset: Encouraging innovation and continuous improvement.
• Creating Lasting Impact: Focusing on meaningful outcomes and positive change.

About the role:

Bixal is seeking a UX Designer to join our digital services team supporting a large-scale public sector web and application modernization effort to deliver flexible, secure, and citizen-centered digital services across state and local government entities. The UX Designer will be a critical member of the team supporting the development and continuous improvement of a modern, accessible, and scalable content management system (CMS) that provides reusable, user-friendly website templates aligned with user needs as well as state-level digital and brand guidelines. The UX Designer will create user-centered structural and interactive designs of websites and applications that integrate user needs and stakeholder requirements into intuitive, accessible, and effective digital experiences for the client’s digital platforms. This position bridges user research, design strategy, and implementation—translating insights into intuitive, responsive, and inclusive design solutions that serve diverse user groups. This project-based position is contingent on contract award, with an anticipated performance period of a two-year base period with up to three (3) one year (1) option periods. There is potential for occasional travel for on-site meetings and working sessions (Colorado) at the discretion of the client. This role offers you a unique opportunity to make a meaningful impact on a project that aligns with Bixal’s mission of delivering innovative, human-centered solutions. While the role has a fixed duration, we are committed to transparency and collaboration, keeping you informed about contract updates and new opportunities. At Bixal, we support your professional journey, ensuring your experience reflects our inclusive, purpose-driven culture and prepares you for future success.

Compensation:

The salary range for this role is $100,000 – $115,000. In the spirit of transparency, most offers tend to land near the midpoint of the range. We make compensation decisions thoughtfully, considering your experience, the skills you bring, and our commitment to internal equity. Fairness and transparency are core to how we operate.

Responsibilities:

• Translate user needs and business requirements into intuitive and effective design concepts for digital platforms and applications.
• Create and maintain wireframes, user flows, interactive prototypes, sitemaps and information architecture artifacts to clearly communicate design decisions and concepts.
• Partner closely with User Researchers to incorporate findings and usability feedback into iterative design improvements.
• Collaborate with Product Managers, Content Designers, and Developers to ensure designs align with the product vision, strategic goals and technical feasibility.
• Apply user-centered design principles throughout the design process to create solutions that are accessible, inclusive, and easy to use for end users.
• Contribute to the development and maintenance of design systems, ensuring consistency and scalability across digital products.
• Conduct and participate in usability testing, design critiques, and co-creation workshops to refine and validate design concepts.
• Ensure compliance with WCAG 2.2 AA accessibility standards and government usability guidelines.
• Communicate design decisions and rationale effectively to technical and non-technical stakeholders through presentations, prototypes, and documentation.
• Stay current with emerging design tools, practices, and accessibility innovations to enhance team performance and service quality.

Other relevant duties as assigned and qualified/trained to perform

Qualifications:

• Bachelor’s degree in UX Design, Human-Computer Interaction, Visual Design, or a related field.
• At least 3 years of UX design experience, ideally within government, consulting, or large-scale digital service environments.
• Strong portfolio demonstrating experience in responsive web design for large-scale websites or complex application workflows.
• Demonstrated expertise in creating user flows, wireframes, information architecture, and low- to high-fidelity prototypes.
• Proficiency in design and prototyping tools such as Figma, Sketch, or Adobe XD.
• Proven ability to apply user-centered design principles and incorporate user researcher insights and feedback from usability testing into design iterations.
• Deep understanding of web accessibility standards (WCAG 2.2 AA) and best practices, and a proven ability to design accessible interfaces.
• Experience working in agile or iterative development environments and collaborating within cross-functional teams.
• Excellent communication and storytelling skills, with the ability to explain design rationale and impact.
• Ability to pass a background check in compliance with applicable laws and client requirements.

Nice to Have Skills and Experience:

• Experience contributing to or managing design systems and pattern libraries highly desirable.
• Familiarity with state or federal digital service standards, CMS environments, or legacy system modernization.
• Comfort with facilitating stakeholder workshops and presenting to non-design audiences.

How We Support Our Team:

Flex hours 401K with matching incentive Parental Leave Medical/dental/vision benefits Flex Spending Account Company provided short-term disability and life insurance Commuter benefits Paid Time Off (PTO) 11 Paid holidays Our company is committed to providing equal employment opportunities for all individuals and complies with all applicable federal, state, and local anti-discrimination laws. Employment decisions are based on merit, qualifications, and business needs.