Temporary Customer Experience Associate (English and Arabic Speaker)

Who are we? Founded in 1982, APM, Ariane Prette Monaco, is a contemporary fashion jewelry brand that associates itself with the chicness of Monaco and South of France lifestyle.

About the Role:

6 months contract Office and home based 5-day work per week (Monday to Sunday) Fluent Arabic and English Speaker is a MUST

Responsibilities:

Manage customer calls and request relevant information Handle customers' emails and live chat enquiries regarding pre-sales and after sales service enquiries Liaise with Logistics, After Sales Service and global boutiques on daily basis Follow up the offline store enquiries and complaints Other ad-hoc projects assigned by the manager Minimum 3 years relevant experiences in customer service/ luxury retail field Proficient with MS Office

• Fluent Arabic and English. Any other language will be a bonus.
• Able to work independently with minimal supervision
• Proactive, patient and committed

Great communication and interpersonal skills Immediately available is highly preferred Why Join APM?

• Global, Dynamic Team: Diverse and energetic workforce.
• Growth Opportunities: We support your professional development.
• Collaborative Culture: Teamwork and open communication.
• Comprehensive Benefits: Medical benefits, paid time off, and generous employee discounts.
• Don't wait to join APM Monaco! Click on APPLY NOW!