Technical Program Manager – Observability (Splunk & Azure Monitor)

Who is Blueprint? We are a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United States. Unified by a shared passion for solving complicated problems, our people are our greatest asset. We use technology as a tool to bridge the gap between strategy and execution, powered by the knowledge, skills, and the expertise of our teams, who all have unique perspectives and years of experience across multiple industries. We’re bold, smart, agile, and fun. What does Blueprint do? Blueprint helps organizations unlock value from existing assets by leveraging cutting-edge technology to create additional revenue streams and new lines of business. We connect strategy, business solutions, products, and services to transform and grow companies. Why Blueprint? At Blueprint, we believe in the power of possibility and are passionate about bringing it to life. Whether you join our bustling product division, our multifaceted services team or you want to grow your career in human resources, your ability to make an impact is amplified when you join one of our teams. You’ll focus on solving unique business problems while gaining hands-on experience with the world’s best technology. We believe in unique perspectives and build teams of people with diverse skillsets and backgrounds. At Blueprint, you’ll have the opportunity to work with multiple clients and teams, such as data science and product development, all while learning, growing, and developing new solutions. We guarantee you won’t find a better place to work and thrive than at Blueprint. In this role You will lead an enterprise-wide observability program, owning the multi-phase deployment of Splunk (Enterprise/ITSI) and Azure monitoring across hybrid and high-performance environments. You’ll define the strategy, governance, and KPIs; integrate data sources across infrastructure teams; standardize alerting and dashboards; and optimize ingestion, indexing, and search for cost and performance. You’ll partner closely with engineering and operations to align SLIs/SLOs with incident response, reduce MTTR, and enable proactive, automated remediation—while communicating progress, risks, and outcomes to executives. Responsibilities Define and execute a multi-phase observability roadmap and program governance with OKRs, risks, and milestones. Lead the deployment, configuration, and integration of Splunk (Enterprise/ITSI) and Azure monitoring at scale. Establish a unified monitoring framework with Linux, scheduler, storage, network, and cloud teams; onboard critical data sources. Align observability metrics with SLIs/SLOs and incident response objectives; enable faster RCA and MTTR reduction. Standardize alerting and deliver actionable dashboards for platform, application, and infrastructure stakeholders. Set and enforce data governance: KPIs, retention policies, compliance standards, and access controls. Continuously optimize ingestion, indexing, and search performance for reliability and cost efficiency. Drive best practices for proactive monitoring and automated remediation, including runbooks and playbooks. Manage vendor relationships and licensing with Splunk and other observability providers; align on roadmap and support. Provide executive-level status updates, risk/issue management, and dependency tracking across teams. Deliver clear documentation, training, and enablement for operations and engineering teams. Qualifications 5+ years of technical program management within enterprise infrastructure environments. Proven success deploying and managing Splunk (Enterprise or ITSI) and Azure monitoring at scale. Strong understanding of high-performance environments and hybrid cloud architectures. Hands-on familiarity with observability tools such as Prometheus, Grafana, Datadog, and Dynatrace. Knowledge of SRE principles, SLIs/SLOs, incident management, and operational excellence practices. Excellent communication, stakeholder management, and cross-functional leadership skills. Relevant certifications such as PMP, Certified Scrum Master, or Splunk Certified Admin/Architect. Preferred qualifications Experience with automation and orchestration tooling such as Terraform, Ansible, and CI/CD pipelines. Background integrating observability across Azure, AWS, or GCP services and platforms. Exposure to predictive analytics or AIOps use cases for anomaly detection and auto-remediation. Salary Range Pay ranges vary based on multiple factors including, without limitation, skill sets, education, responsibilities, experience, and geographical market. The pay range for this position reflects geographic based ranges for Washington state: $100,000 - $110,000 USD Annually. The salary/wage and job title for this opening will be based on the selected candidate’s qualifications and experience and may be outside this range. Equal Opportunity Employer Blueprint Technologies, LLC is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, age, disability, sex, gender identity or expression, orientation, veteran/military status, religion, national origin, ancestry, marital, or familial status, genetic information, citizenship, or any other status protected by law. If you need assistance or a reasonable accommodation to complete the application process, please reach out to: recruiting@bpcs.com

Blueprint believe in the importance of a healthy and happy team, which is why our comprehensive benefits package includes:

Medical, dental, and vision coverage Flexible Spending Account 401k program Competitive PTO offerings Parental Leave Opportunities for professional growth and development