Atlassian

    Solution Sales Executive, Service Management

    Atlassian
    Posted 12/1/2025Lead/Manager
    OTHER
    Sales
    Sales Strategy
    Revenue Growth
    Customer Satisfaction
    Cross-Functional Collaboration
    Sales Forecasting

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    Job Description

    Overview Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Responsibilities

    In this role, you'll get to:

    Develop and execute a sales strategy to drive revenue growth for Atlassian Service Collection in the North Asia market

    • Define and implement a clear vision for your territory and plan/communicate regularly on funnel/account/territory status, resource requirements, challenges, and successes.
    • Work with cross-functional teams, including Enterprise Advocate, Marketing, Customer Success, and Product, to ensure customer satisfaction and retention.
    • Represent Atlassian Service Collection at industry events and conferences.
    • Provide accurate sales forecasts and reports to senior management team located in Australia.

    Work closely and openly with Atlassian partner management as well as directly with our partners who range from the world's largest IT service providers to other sales and service firms of all shapes and sizes.

    • Be part of the very first few hire of the Solution Sales Executive team for Service Collection Team based in Singapore

    Qualifications

    • At least 10 years of experience in Sales, with a proven track record of achieving and exceeding sales targets in technology vendors
    • Experience in the ITSM and/or CSM market and familiarity with any mainstream service management and customer service management solutions is a must.

    Experience working with north asia customers, be able to work with local SI partners to respond to RFP/RFI. Comfortable of making independent decision driving Co-sell and GTM campaign with other Atlassian team and channel partners in the north asia market. Fluency in English is required. Fluency in Mandarin is a plus. Certified in ITIL is a plus but not mandatory. Benefits & Perks Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit go.atlassian.com/crh.

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