Software Quality Assurance Engineer (Remote)

About Lucidya Lucidya is a fast-growing SaaS company revolutionising customer experience through AI-powered analytics built for the Arabic-speaking world. We are expanding our engineering team as we scale multiple parallel product and platform initiatives. To maintain exceptional quality while accelerating delivery, we are hiring a Software Quality Assurance Engineer who can contribute across manual testing, automation, backend validation, and quality strategy. This role will play a key part in strengthening our QA discipline and ensuring our products continue to meet enterprise-grade reliability, performance, and security standards. Why We’re Hiring

As Lucidya grows, we are operating across several simultaneous workstreams: new feature development, platform modernisation, automation expansion, and performance/security improvements. To support this, we need a QA Engineer who can:

Lead and execute manual and exploratory testing Drive discussions around requirements and testability Build and maintain automated test suites Expand performance, load, and security testing practices Support multiple teams without compromising quality or delivery speed What You’ll Do (Key Responsibilities) Test Strategy & Collaboration

• Work closely with product, design, and engineering early in the lifecycle (“shift-left approach”) to define acceptance criteria, test strategy, and quality metrics.
• Provide early feedback during feature design to prevent quality issues before development begins.
• Participate in Agile ceremonies including stand-ups, grooming, planning, and retrospectives.

Manual & Exploratory Testing Execute manual and exploratory testing for new features, edge cases, regression cycles, and real-world scenarios. Conduct risk-based testing to prioritise high-impact areas. Validate cross-browser and cross-device for web and mobile applications. Automation & CI/CD Design, develop, and maintain automated test suites (UI, API, end-to-end), preferably using Playwright. Extend and optimise existing automation frameworks for reliability and scalability. Integrate automated tests into CI/CD pipelines and collaborate with DevOps to maintain healthy pipelines. API, Backend & Non-Functional Testing Perform API and backend workflow testing to ensure comprehensive end-to-end coverage. Assist in expanding performance, load, and security testing initiatives. Support the creation and maintenance of test data strategies across all environments. Quality Governance & Reporting Log, track, and triage defects; collaborate with engineers to reproduce and resolve issues. Provide data-driven release readiness reports, defect trends, and risk assessments. Advocate for usability, accessibility, performance, and reliability across all product areas. Continuous Improvement Contribute to process enhancements, QA best practices, and internal quality standards. Help maintain test documentation: test cases, matrices, checklists, automation structure. Stay updated with modern QA trends (AI-driven testing, self-healing automation, cloud testing). What You Must Have (Non-Negotiables) Strong QA Fundamentals Solid manual and exploratory testing skills, strong defect analysis, and the ability to identify edge cases and risks. Practical Automation Experience Hands-on experience building, maintaining, and troubleshooting automated tests (Playwright preferred). API & Backend Testing Competency Ability to test APIs and validate backend flows thoroughly. High Adaptability Comfortable working across manual, automation, performance/security, requirement discussions, and shifting priorities. Strong Communication & Ownership Clear communicator, proactive collaborator, takes ownership of quality, and willing to participate in occasional rotational weekend support. Skills & Qualifications Bachelor’s degree in Computer Science, Engineering, or a related field. 2–5 years of experience in QA engineering (manual + automation). Programming/scripting experience in Python, JavaScript, or Java. Automation experience with Playwright is a strong plus. Proven experience in API testing (required). Experience with Git, CI tools (Jenkins, GitHub Actions, GitLab CI), and defect tracking tools like Jira. Exposure to performance/load/security testing tools (JMeter, Locust, OWASP ZAP) is a plus. ISTQB or equivalent certification is a plus. Strong English communication skills (Arabic is a plus). Strong organisational and time-management skills across multiple projects. Ability to work independently with moderate supervision. Comfortable giving and receiving structured feedback. Willingness to join infrequent rotational weekend support for critical issues. Adaptable to changing product priorities and organisational structures (pods/squads or QA-as-a-service). Why Join Lucidya? High-impact role shaping the future of our QA organisation Opportunities to work on modern engineering practices and advanced tooling Collaborative culture focused on ownership, innovation, and continuous improvement A fast-growing company building industry-leading technology