Senior Operations Data Analyst

Pay Plan Title: Senior Data Analyst

Working Title: Senior Operations Data Analyst

FLSA Status: Exempt

Posting Salary Range: $61,681 - $81,253

Office Location: Remote within North Carolina

POSTING DETAILS:

Make an Impact

Trillium Health Resources is a Tailored Plan and Managed Care Organization (MCO) serving 46 counties across North Carolina. We manage services for individuals with serious mental health needs, substance use disorders, traumatic brain injuries, and intellectual/development (IDD) disabilities. Our mission is to help individuals and families build strong foundations for healthy, fulfilling lives.

Why Work for Us?

Trillium believes that empowering others begins with supporting our team. We offer our employees:

• A collaborative, mission-driven work environment
• Competitive benefits and work-from-home options for most positions
• Opportunities for professional growth in a diverse inclusive culture

Every day, our work changes lives – from children thriving through early intervention and school-based therapies, to adults with severe mental illness living independently and contributing to their communities.

If you are looking for a unique opportunity to make a tangible impact on the lives of others, apply today!

What We’re Looking For

Trillium Health Resources has a career opening for a Senior Operations Data Analyst to join our team! The Senior Operations Data Analyst is responsible for providing data analysis support to Trillium Operations and other departments, focusing closely on Primary Care Physician assignment data, Tailored Care Management assignment data, and the maintenance and upkeep of the Waitlist data/state reporting. This position will also maintain dashboards and management tools.

On a typical day, you might:

• Assist with developing and tracking of strategic goals,  projects, and timelines using Smartsheet and other project management tools.
• Conduct analysis, summarize, and interpret results, using structured query language (SQL), Microsoft SQL Server Reporting, Microsoft Excel PivotTables, PivotCharts, and VLOOKUP, and BI tools or other analytics tools such as R or Python.
• Create secondary data sets using health care data sources (e.g., clinical warehouse, authorizations, claims, etc.) to support new and ongoing programs and initiatives, including reports and dashboards.
• Perform basic statistical analyses as well as reviews for statistical accuracy, validity, and applicability of analytical methods.
• Maintain schedule of reporting and distribute reports to departmental staff and internal/external committees as needed.

Employee Benefits:

Trillium knows that work/life balance is essential. That’s why we offer:

• Typical working hours: 8:30 am – 5:00 pm; flexible work schedules with some roles with management approval.
• Work-from-home options available for most positions
• Health Insurance with no premium for employee coverage
• Flexible Spending Accounts
• 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year
• NC Local Government Retirement Pension (defined-benefit plan) https://www.myncretirement.gov/systems-funds/local-governmental-employees-retirement-system-lgers/lgers-handbook [https://www.myncretirement.gov/systems-funds/local-governmental-employees-retirement-system-lgers/lgers-handbook]
• 401k with 5% employer match and immediate vesting
• Public Service Loan Forgiveness (PSLF) qualifying employer
• Quarterly stipend for remote work supplies

Qualifications

Required:

• High School Diploma/GED and six (6) years of experience conducting health care data analytics using SQL, including extracting and analyzing health/clinical data, as well as programming and experience in the use and application of clinical data. Experience in extracting, creating, and working with large data sets from large, complex clinical/health data warehouses and financial databases; OR
• Associate’s degree and four (4) years of experience conducting health care data analytics using SQL, including extracting and analyzing health/clinical data, as well as programming and experience in the use and application of clinical data. Experience in extracting, creating, and working with large data sets from large, complex clinical/health data warehouses and financial databases; OR
• Bachelor’s degree and two (2) years of experience conducting health care data analytics using SQL, including extracting and analyzing health/clinical data, as well as programming and experience in the use and application of clinical data. Experience in extracting, creating, and working with large data sets from large, complex clinical/health data warehouses and financial databases; OR
• Equivalent combination of education/experience.
• Must have a valid driver’s license.
• Must reside within North Carolina.
• Must be able to travel within catchment as required.

Preferred:

• Degree in IT, Statistics, Analytics, Mathematics, Business, or Human Services.
• One or more of Microsoft data systems certifications, such as R or Python, or equivalent certifications (SQL Server, BI, or Azure).
• Deadline for Application: 11/24/25

How to Apply

To be considered, submit your application and resume through our ADP Career Center. Your resume must include:

• Employer name, dates of service (month/year), average hours worked per week, and essential job duties
• Education details (degree type, date awarded, institution, field of study)
• Licensure/certification information, if applicable

After submission, your resume will be reviewed to ensure it meets the essential criteria for the position. You’ll be notified by HR regarding your application status as appropriate. All applicants will receive a final update once the recruitment cycle closes.

Join our Talent Community through ADP to stay informed about future opportunities. Be sure to keep your resume updated in your profile.

Trillium Health Resources is an Equal Employment Opportunity (EEO) employer and a drug-free workplace. All candidates must pass a drug test as a condition of employment.

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