NTT DATA

    Senior Director - ServiceNow Alliances for NTT North America - Remote role in US

    NTT DATA
    Posted 11/14/2025Lead/Manager
    Full-time
    Technology
    Alliance Management
    ServiceNow Partnership
    Sales Strategy
    Program Management
    Digital Sales

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    Job Description

    Enable and own pipeline and TCV growth for ServiceNow partnership in collaboration with ServiceNow practice leadership Guide Digital Sales Executive leadership to field execution with ServiceNow, with an emphasis on net new leads Maximize ServiceNow partner funding and related incentives Solidify industry focus and required joint solutions, in alignment with practice and digital offerings organization Facilitate strategy and coverage (in collaboration with Partner Marketing) for large ServiceNow events, such as sales kickoff sessions. Manage required contractual commitments with ServiceNow in line with partnership agreements Ensure operational components of the partnership are met; establish process and oversight of logging deals in partner's portal to ensure available funding is unlocked and program metrics are met Be an active thought leader within broader alliances organization, taking on change projects that will allow all alliances to thrive Experienced alliance executive with minimum of 10+ years in alliance/partner management; direct experience in managing ServiceNow partnership preferred Thorough understanding of all ServiceNow partner programs and processes Experience enabling ServiceNow partner strategy with sales, digital practices, industry business units, and offering teams Skilled program manager Experience navigating and engaging multiple, matrixed teams in a large enterprise organization; international work experience preferred Experience with sales or alliance operational software platforms (e.g., SFDC, Dynamics, WorkSpan) a plus ServiceNow and Cloud certification(s) a plus Ability to travel approximately 25% (pending post-COVID travel guidance) Bachelor's degree with a master's degree preferred Experience in managing SAP partnership would be a bonus Bachelor's degree 8+ years' experience as an alliance/partner with ServiceNow

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