Senior Data Analyst, Product Analytics

Mission Lane is combining the power of data, technology, and exceptional service to pave a clear way forward for millions of people on the path to financial success. By attracting top talent and leveraging cutting-edge technology, we’re enabling people to unlock real financial progress. Sound like a mission you can get behind? About the Role Mission Lane is seeking a Senior Data Analyst to drive analytical outcomes for our Credit and Product Analytics teams. This role is critical for Mission Lane’s ability to profitably attract, approve and manage customers by partnering with business leaders in analyzing product offerings and onboarding strategies. This role will also be responsible for partnering with Data team leaders in the identification and implementation of new data-driven, cross-functional strategies that maximize our organization’s ability to contribute to Mission Lane’s bottom line. Above all, we are looking for a scrappy, team player who isn’t afraid to dive head first into solving our deepest analytical challenges.

You will:

• Partner with business teams in defining, analyzing, and reporting on key drivers that impact acquisitions and customer experience.

Work cross functionally with product, business analysts, and data engineering teams to ensure that scalable processes are created in analyzing product performance, test results, and customer journeys.

• Leverage event data to synthesize findings on application funnel performance and suggest improvements to business and product leads based on your analysis.
• Leverage statistical frameworks to quantify the performance and impact of tests that are executed to increase customer engagement.
• Identify business, technical and data challenges and opportunities for improvement and solve them using analysis to make strategic or tactical recommendations
• Maintain or improve the integrity and performance of analytics systems
• Provide advice and education in the usage and interpretation of data to the business users, including on-boarding and training new team members
• Develop data structures that can be used for consistent, scalable, and automated testing/analysis

You have:

3+ years of industry experience in a highly analytical role focused on leveraging data to drive strategic decision making Expertise in leveraging SQL for building and analyzing datasets Used data management best practices that further enable automated & trusted reporting Experience summarizing key insights for both technical and non-technical audiences through dashboards, presentations, and written reports Practical experience in driving the automation of data integrity monitoring within business critical data processes Worked closely with business teams to define intent for operational data processes and the ability to execute on that intent with high quality results 2+ years of experience using Tableau or other BI tools to build informative, actionable dashboards that enable business team members to understand the performance of their initiatives

You get bonus points for:

Previous professional experience designing A/B tests Experience leveraging Python to execute statistical analysis and automating workflows 1+ years of experience developing analytical data models in dbt Experience with credit bureau and/or financial services data At Mission Lane, we’re looking for people who have the courage to take on new challenges. If you need accommodations to perform at your highest potential throughout the application and/or interview process, don’t hesitate to reach out. We’re committed to ensuring our team members have balance in their lives. Our comprehensive benefits package provides the support you need to thrive at work and at home. Work: An engaging culture with access to training programs and advancement opportunities Life: Full health, dental, and vision benefits, Flexible Spending Account (for medical and childcare expenses), paid parental leave, and a 401k Company Match Balance: Generous PTO, flexible schedules, a Calm App subscription, and more Compensation Target base salary: 105,500 - 128,500 Additional compensation in the form(s) of participation in our annual incentive program and equity are dependent on role. Pay is based on factors such as work experience, education, certification(s), training, skills, and competencies related to the role. Mission Lane also offers a comprehensive benefits plan, which includes paid time off, 401(k) match, a monthly wellness stipend, health/ dental/ vision insurance options, disability coverage, paid parental leave, flexible spending account (for childcare and healthcare), life insurance, and a remote-friendly work environment.

About Mission Lane:

• Founded in December 2018, Mission Lane is a purpose-driven fintech company based in the U.S., with headquarters in Richmond, Virginia.

It all started with a realization: nearly fifty percent of the adult population in the U.S. doesn’t have access to a clear line of credit. Most traditional credit card companies either overlook or overcharge this group because they have less-than-perfect credit scores or no scores at all. We decided this just wouldn’t do. In partnership with our sponsor banks, we offer credit cards under the Mission Lane brand name, with better, clearer terms, and a more refined customer experience than the alternatives available to people working hard to improve their credit. To date, over four million consumers have chosen Mission Lane, earning high customer ratings on Credit Karma for its market segment and industry leading Net Promoter scores. Mission Lane has cumulatively raised over $600 million of equity from leading investors, including Invus Opportunities, QED Investors, LL Funds, funds affiliated with Oaktree Capital Management, and other leading investors. Our commitment to a workplace built on respect and dignity is guided by our core value of Unity. We believe that everyone plays a vital role in our shared purpose, and we actively cultivate an environment where all individuals have the opportunity to do their best work. By fostering a culture of empathy and collaboration, we create a strong sense of belonging and support for every team member. Mission Lane is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, or any other protected status. Mission Lane provides reasonable accommodations to applicants who need them for medical or religious reasons, as required by law. Applicants can initiate an accommodation request by contacting peopleexperience@missionlane.com.

• Mission Lane is not sponsoring new applicant employment authorization and please, no third-party recruiters.

Application Integrity:

Our cardholders trust us with their financial well-being, and this trust starts with the integrity of the people on our team. We're looking for team members who share our dedication to transparency and truth. Please verify that the information in your application is accurate and complete. Providing any information to Mission Lane that is not completely truthful at any point during the application or hiring process may result in removal from the hiring process, disqualification from future opportunities, withdrawal of an offer or other sanctions for candidates and, in addition for employees, disciplinary action, up to and including termination of employment.