RN Clinic Access - Telephone Triage - Remote

    Scripps Health
    RemotePosted 11/10/2025Mid Level
    Full-time
    Healthcare
    Telephone Triage
    Patient Care
    Nursing Process
    Education
    Documentation

    Job Description

    **Must live in or plan to relocate to San Diego or Riverside county for consideration even though this is a remote position** This is a benefited, full time position working 8-hr shifts generally from 9:30am-6pm. Hours will vary based on need and can be anywhere between 7am-8pm. Weekends & holidays are 8am-5pm. This position is remote but training will be onsite at 4S Ranch for ~3-4 weeks. Why join Scripps Health?

    At Scripps Health, your ambition is empowered and your abilities are appreciated:

    • Nearly a quarter of our employees have been with Scripps Health for over 10 years.
    • Scripps is a Great Place to Work Certified company for 2025.
    • Scripps Health has been consistently ranked as a top employer for women, millennials, diversity, and as an overall workplace by various national publications.
    • Becker's Healthcare ranked Scripps Health on its 2024 list of 150 top places to work in health care.
    • We have transitional and professional development programs to create a learning environment that enables you to thrive in your specific field as well as in your overall career.
    • Our specialties have been nationally recognized for quality in areas such as cardiovascular care, oncology, orthopedics, geriatrics, obstetrics and gynecology, and gastroenterology.
    • Why Clinic Access Telephone Triage?
    • Highly engaged team of nurses in the Scripps Medical Foundation Telephone Triage Call Center department.
    • Work closely together as a team with great communication.
    • Fully remote position once trained.

    Work with Scripps and non-Scripps patients to be able to provide the appropriate level of care. Involves coordination of care within the various Scripps locations.

    What you'll do:

    • The Clinic Access RN is responsible for all aspects of the Nursing Process of telephone triage by assessing the patient’s needs and coordination the appropriate care.
    • Provide education and information for patient access and ensure appropriate documentation and notes on patient interactions.
    • The RN will also contribute to the team as necessary to ensure quality patient care.

    #LI-EE1

    Preferred Education/Experience/Specialized Skills/Certification:

    • Two (2) or more years of RN experience in an acute care setting or Urgent Care, Cardiology, Pulmonology, Family Medicine, Internal Medicine, or Pediatrics.
    • Prefer one or more years of experience in telephone triage.
    • Demonstrated ability to work with diverse patient population preferred.
    • Knowledge of Epic preferred.

    BSN preferred.

    • Strong computer skills.
    • ER, ICU, Triage experience preferred.

    Required Education/Experience/Specialized Skills:

    ADN or Nursing Diploma

    Required Certification/Registration:

    Current California RN license Current BLS from the Association Healthcare Provider

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