Program Delivery Manager (AMER)

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Program Delivery Manager (AMER) in the United States. This strategic role is ideal for an experienced program manager who thrives in leading complex, multi-workstream SaaS implementations and enterprise-level transformation projects across multiple regions. The Program Delivery Manager will oversee delivery from pre-sales through project completion, ensuring alignment with client objectives, regulatory requirements, and commercial expectations. You will lead global cross-functional teams, mentor junior project managers, and maintain consistent program governance while managing risks, dependencies, and escalations. This role requires a balance of strategic oversight, client engagement, and operational execution in highly regulated financial services environments. The ideal candidate will be comfortable interfacing with executive stakeholders, influencing decisions, and delivering successful outcomes across diverse geographies. A proactive approach, excellent communication skills, and deep expertise in SaaS program delivery are essential.

Accountabilities:

• Own end-to-end delivery of complex enterprise projects, programs, or portfolios, often spanning multiple jurisdictions and regions.
• Align delivery with strategic client outcomes, product adoption goals, and long-term business value.
• Establish and maintain delivery governance, frameworks, and reporting standards across programs.
• Identify cross-cutting risks, dependencies, and blockers, implementing mitigation strategies and escalation paths.
• Ensure consistent regional delivery practices, artifacts, and use of tools such as Jira or ADO.
• Engage with executive sponsors and stakeholders to communicate status, risks, and strategic trade-offs.
• Manage program-level financials, including margins, resourcing, and budget alignment with evolving scope.
• Lead, coach, and mentor global cross-functional teams and junior project managers, fostering accountability and cohesion.
• Apply regulatory and domain expertise (e.g., KYC, AML, GDPR) to delivery plans, risk management, and compliance assurance.
• Bachelor’s degree or equivalent experience.

10+ years in project/program management with at least 5 years in Global SaaS delivery. Proven experience leading large-scale SaaS transformations, including responsibility for portfolios or P&L over $2M. Experience in regulated financial services environments, including KYC, AML, and GDPR compliance. Expertise in large-scale data migrations and platform integrations across multiple geographies, including cutover planning. Strong ability to lead global cross-functional teams and establish trusted relationships with C-level stakeholders. Deep knowledge of delivery frameworks, including Agile, SAFe, LeSS, Kanban, Waterfall, and Hybrid approaches. Excellent communication, influence, and executive reporting skills. Strong commercial acumen and experience managing budgets, contracts, and scope changes. Comprehensive Medical, Dental, and Vision coverage. Access to COBRA coverage and Employee Assistance Programs. 401(k) retirement savings plan with potential company match. Life, Accident, and Disability insurance. Participation in company bonus schemes and performance incentives. 20 days of Paid Time Off (PTO) plus 3 company closure days. Extensive professional development and training programs. Buddy system for onboarding new starters. Remote work support including setup allowance. Opportunity to work on cutting-edge fintech products using modern tools and technologies. Salary range $150,000-$170,000 PA plus performance-related incentives. Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching. When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly. 🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements. 📊 It compares your profile to the job’s core requirements and past success factors to determine your match score. 🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role. 🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed. The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team. Thank you for your interest! #LI-CL1