Product Manager- Field Operations

    AT&T Israel

    Posted 11/10/2025Senior Level
    New! 🎉
    Full-time
    Technology
    Product Management
    Stakeholder Collaboration
    Product Strategy
    Roadmap Decisions
    Product Lifecycle

    Job Description

    Description

    AT&T Israel’s Field Operations Dispatch manages a workforce of over 40,000 technicians, ensuring every customer job is handled by the right expert at the right time. We empower dispatchers with cutting-edge AI and automation tools that translate human needs into autonomous, optimized operations. Our mission is simple — to keep the network running and our customers satisfied around the clock. With GenAI at the core, we’re redefining how large-scale field operations are planned, executed, and optimized. About the Job We are seeking an experienced Product Manager with a technical background to join our growing team of Product Managers and play a key role in shaping the evolving space of AT&T Field Operations.

    Responsibilities:

    • Collaborate with stakeholders to understand user needs, drive product strategy, and make informed roadmap decisions.
    • Define and prioritize product requirements based on user feedback, market analysis, and input from stakeholders.
    • Own the entire product lifecycle, from conception to product launch and adoption.
    • Lead cross-functional teams, including engineering, design, and product analysts.
    • Gather post-adoption feedback and monitor usage metrics.
    • Continuously analyze data to understand users’ usage patterns and suggest improvements.

    Requirements:

    5+ years of experience as a Product Manager.

    • Be able to translate complex operational challenges into clear, actionable product requirements - A MUST.
    • Proven track record of successfully leading cross-functional teams and delivering high-quality software products.
    • Experience as a Product Manager in large and complex software applications.
    • Excellent analytical and problem-solving skills, with the ability to translate complex concepts into actionable product requirements.
    • Exceptional communication and presentation skills in English.
    • Background as an R&D engineer or equivalent roles.
    • Bachelor’s degree in computer science, engineering, or a related field.
    • This is an exciting opportunity to influence the future of AT&T's dispatch platform and make a significant impact!
    • We are hiring for various positions within the company, with some roles offered through outsourcing.

    Join us and enjoy a dynamic and flexible work environment.

    Requirements None