Jr. Human Resources Generalist

Come join VisitorsCoverage, one of Silicon Valley's most successful InsurTech companies, certified as a Great Place to Work®! We are looking for an entry level, full-time Jr. HR Generalist who is eager to learn new, grow their skill set and gain hands on experience within the HR, field and kick start their career in Human Resources as a dedicated member of our HR team. This is an EXCELLENT opportunity for a recent graduate or early-career HR professional (1–2 years of HR and/or General Admin/Office experience preferred, but not required). We are specifically looking for someone who wants to learn all aspects of HR and, in turn, grow their career in Human Resources while gaining invaluable HR and business-related operational experience and grow within our company. This role will work closely with the sole Human Resources Manager, who is genuinely looking for someone to mentor, to help strengthen their abilities, and develop their HR skills, knowledge, and experience based on their individual career aspirations and how those align with the needs of the business. Overall, this position has strong potential for long-term growth within the company, as we are committed to providing the training necessary to learn essential HR functions that will prepare you for the next level of HR with our company's career pathways. Over time, you’ll learn additional HR responsibilities, eventually take ownership of critical HR operational tasks, and if performance is strong, there is substantial potential for promotions within the organization. As a Jr. HR Generalist, you will manage day-to-day HR operations, serve as the first point of contact for employees and managers, providing general HR administrative support, resources, and guidance, collaborate with managers on hiring needs, support the HR Manager with onboarding and offboarding processes, and occasionally help plan offsite company events and holiday celebrations. In this role you will truly serve as a key operational support resource for the HR Manager by assisting with HR administrative and operational tasks and responsibilities, renewing company licensing, and help ensure HR policies, procedures, and process documentation remain accurate and up to date. We are located in Santa Clara, California, and are looking for local candidates only. Must be legally authorized to work in the U.S., no sponsorship will be offered. If you thrive in a dynamic, fast-paced environment, excel in organization and multitasking, and are eager to make a substantial impact and introduction in your Human Resources career by gaining valuable hands on experience and with a dedicated mentor to support your growth, we highly encourage you to apply.

What We Do:

VisitorsCoverage is an Insurtech company, located in the heart of Silicon Valley, revolutionizing the way travelers search, compare, purchase, and manage their travel insurance. Imagine a place where buying travel insurance is as easy as ordering an item from your favorite online retailer. You know exactly what the benefits are and what each word on the coverage document means, and you are able to zip through the checkout process. We are obsessed with simplifying Travel Insurance! We wake up everyday thinking of new ways to meet the same expectations that users have from their online retailers and delivery or streaming services. We are a team of people who counter the thought that insurance is boring and love the challenge of delighting our users at every step of their decision-making process.

Required Skills:

• Ability to maintain confidentiality at all times and handle sensitive employee information with professionalism and discretion. Must possess a high level of trust and integrity.
• Must work well in a small team setting, with the ability to work independently given the proper resources and guidance and also be able to work collaboratively and cross functionally.
• Strong interpersonal and communication skills, both written and verbal; strong organization skills, attention to detail, ability to multitask, and a strong problem solver.

Strong and collaborative work ethic; must be a self-starter and persistent in achieving objectives to support the company's business goals. Excellent time management skills with a proven ability to meet deadlines.

• Must be tech savvy with the ability to troubleshoot basic technical issues (logins, system setup, equipment setup).
• Eagerness to learn and grow within the Human Resources field; support the HR Manager with administrative tasks.
• Must be extremely reliable, dependable, resourceful, and able to provide consistent support to employees and managers.
• Experience with managing Google Workspace as an admin is required; experience with other software systems is a plus.
• Experience using graphic design tools like Canva or related software to create professional internal documents is a plus.
• Familiarity with HR software systems and tools (e.g., HRIS platforms or ATS Systems) is a plus but not required; ability and eagerness to quickly learn new platforms is a must.

Key Responsibilities:

Serve as the first point of contact for all employee and manager inquiries and provide general HR support; consistently act as a liaison between employees, managers, and directors, and seek guidance from your manager whenever needed. Help ensure compliance with federal, state, and local employment laws. by maintaining knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law. Review, track, and documents compliance with mandatory training. This may include safety training, anti-harassment training and workplace violence training. Conduct new hire onboarding, including pre-hire tasks such as system and access setup (Along with the HR Manager, this role will be an additional admin for Google Workspace, Slack, 1Password, Canva, LinkedIn Learning, Workable ATS, Rippling HRIS, etc.), and workspace preparation. Conduct new hire trainings on HR and company related policies, procedures, and provide all necessary employee resources. Occasional complete brief onboarding for contractors and/or short term interns. Maintain HR and Admin Process Documents, policies, process guides, and required compliance postings. Support HR Manager with benefits administration tasks, including enrollment, terminations, and open enrollment. Partner with Directors and Hiring Managers to gather hiring requirements and finalize accurate job descriptions, ensuring alignment with department needs. Once finalized, post all positions in our ATS (Workable). Serve as the primary ATS Administrator for Workable by managing the full-cycle recruitment workflow, including posting roles, maintaining consistent job descriptions, reviewing applicants, scheduling initial phone screenings, and supporting candidate pipeline management. Support planning and coordination of company events, meetings, and team activities. Help implement workflow improvements wherever needed by consistently looking for new ways and opportunities to implement new systems or integrations to improve efficiency. Assist HR Manager with oversight of specific apps within our HRIS System, Rippling, such as initiating performance review cycles, benefits admin, Device Management, conducting Employee Surveys on a quarterly basis, and periodically auditing the Learning app for compliance of state required trainings. Assist the HR Manager with offboarding tasks and procedures including terminating company access and collecting all company owned office equipment such as keys, badges, laptops, etc. while maintaining the upmost confidentiality and professionalism at all times.

Required Qualifications:

1-2 years of experience preferably in HR, Business Operations/Office Environment, or a related field.

• Candidates with over 2-3 years of experience within HR will NOT be considered for this role.
• Associate's or Bachelor's degree in Human Resources, Business Administration, Sociology, or a related field is required.
• Foundational knowledge of CA labor laws and HR best practices is a plus.
• A strong passion for developing a career in Human Resources is required for this role.

Desired Qualifications:

1 year of experience in the Human Resources field or as a recruiter is a plus, but not necessary as we are looking for a candidate that we can mentor and provide hands on experience and growth opportunities for the candidate to grow their career. General knowledge of basic accounting principals and practices is a plus. Prior experience coordinating recruitment and onboarding/offboarding processes. Basic understanding of IT support (formatting laptops, downloading software applications such as Slack, or performing basic troubleshooting is an advantage). 100% company paid individual medical, dental, & vision insurance coverage Pet insurance Paid parental leave 401(k) retirement plan Paid time off for annual charity or volunteer work Generous Paid time off Fitness/Wellness gym stipend Great work-life balance The general pay range for this position is $28 - $35 per hour, but is depending on education and experience level.