Invoice Analyst

Who We Are:

SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service. With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country.

We pride ourselves for our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values:

Integrity: Our purpose guides our actions and gives us confidence in the path ahead. With unwavering honesty and dependability, we embrace the pressure of challenging the old and exemplify ethical leadership to create the new. Courage: We face continuous challenges with grit and resilience. We embrace the discomfort of the unknown by balancing autonomy with empathy, and ownership with vulnerability. We boldly challenge the status quo to keep moving forward—always. Together: The success of SmithRx reflects the strength of our partnerships and the commitment of our team. Our shared values bind us together and make us one. When one falls, we all fall; when one rises, we all rise.

Job Summary:

The Invoicing Analyst serves as the data driven foundation of our Order to Cash team. They are responsible for managing all invoicing data streams and ensuring that all invoices are sent out timely and accurately. This role is more technical than a traditional Billing Operations or Accounts Receivable role as it has a high focus on data integrity and scaling our systems. The ideal candidate is passionate about improving processes and taking ownership of invoicing data and workflows. They are able to quickly identify and escalate roadblocks in upcoming invoicing cycles, proactively communicate, and meet deadlines.

What you will do:

• Manage end-to-end invoicing processes to ensure accuracy, compliance, and scalability for a rapidly growing customer base.
• Lead projects to configure, test, and implement enhancements within the ERP (Sage Intacct) and related billing systems to drive automation and efficiency.
• Collaborate cross-functionally with Sales, Operations, and IT teams to align system settings and data for seamless Order-to-Cash execution.
• Develop and maintain comprehensive system documentation, standard operating procedures (SOPs), and internal controls related to billing operations.
• Execute regular data integrity audits on critical billing inputs (e.g., customer masters, pricing, service configurations) to minimize errors and ensure accurate financial reporting.
• Investigate and resolve complex data discrepancies or system logic errors that impact invoicing accuracy, identifying and addressing the root cause for systemic correction.
• Analyze system performance and invoicing metrics to identify data quality issues and process bottlenecks, providing insights and recommendations to leadership for systemic improvements.
• Manage and govern key billing data fields and attributes within the ERP and upstream data systems to maintain a "single source of truth”.
• Support the rapid scaling of the business by participating in the design and implementation of new billing models, services, and system integrations.
• Serve as the billing subject matter expert (SME) during internal and external financial audits, providing in-depth analysis of transaction histories and system controls.

Actively participate in systems testing (UAT) and deployment of financial system upgrades and new features.

What you will bring to SmithRx:

4+ years of proven experience in a high volume accounting department or 2+ years in a high volume Accounts Receivable or Billing Operations role.

• Bachelors degree in Accounting, Finance, or Information Systems is a must.
• Demonstrated expertise in designing, configuring, and optimizing ERP systems (Experience with Intacct or other ERP/billing systems is required) specifically for invoicing and billing.
• Strong analytical and problem-solving skills with a track record of investigating complex system issues and implementing scalable solutions.
• Meticulous attention to detail and an unwavering commitment to data accuracy and integrity.
• Proven ability to work independently, manage competing demands, and make sound judgments in a fast-paced, high-growth environment.
• Excellent communication and interpersonal skills, with the ability to translate complex technical/data issues for non-technical stakeholders.
• Highly skilled in MS Office Suite, with advanced proficiency in data analysis (e.g., Pivot Tables, VLOOKUPs).

What SmithRx Offers You:

Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance and AD&D Insurance Flexible Spending Benefits 401(k) Retirement Savings Program Short-term and long-term disability Discretionary Paid Time Off 12 Paid Holidays Wellness Benefits Commuter Benefits Paid Parental Leave benefits Employee Assistance Program (EAP) Well-stocked kitchen in office locations Professional development and training opportunities