Investment Operations and Billing Associate

This role is critical in ensuring accurate billing processes, maintaining portfolio management systems, and supporting operational excellence across the firm. Key Responsibilities:Billing Management Maintain and administer the Addepar billing system, including account setup, closure, and ongoing management. Collaborate with the Billing Lead to execute quarter-end billing, prepare client invoices, and generate billing reports. Upload invoices and reports to the client portal promptly and accurately. Manage billing-related cases in CRM system. Operational Support Monitor custodian transactions for accuracy within Addepar. Perform daily security setup in Addepar. Provide backup and overflow coverage for the New Account team. Create and maintain portfolio analysis views and reports in Addepar. Serve as a system super-user for Addepar, ensuring best practices and efficiency. Support additional projects and tasks as assigned by management. Financial Coordination Partner with the accounting team to maintain accurate revenue records. Education & Experience High School Diploma required; Bachelor’s degree in Finance, Accounting, Business Administration, or related field preferred. Minimum 2 years of relevant experience in financial services or wealth management. Familiarity with operations and back-office accounting/billing systems preferred. Technical Skills Proficiency in Microsoft Office Suite (Excel, Word, Outlook). Experience with portfolio management software; Addepar knowledge is a plus. Familiarity with Schwab Advisor Services, Fidelity Wealthscape, and Laserfiche is advantageous. Core Competencies Strong attention to detail and mathematical aptitude. Excellent problem-solving and project management skills. Ability to prioritize and manage multiple projects in a dynamic environment. Effective communication skills—both written and verbal—with professionalism and tact. Collaborative team player with a positive, proactive attitude. Highly adaptable, process-oriented, and committed to continuous learning. What We Value Initiative, accountability, and intrinsic motivation. Commitment to delivering high-quality work and supporting team success. Enthusiasm for learning and embracing change in a fast-paced environment. Company Culture & Benefits We believe in fostering a collaborative, inclusive, and growth-oriented environment. Our team values integrity, innovation, and continuous learning. We offer competitive compensation and benefits to support your professional and personal well-being. Comprehensive benefits package including medical, dental, vision, life, and long-term disability insurance, flexible spending accounts and the additional items below. 401(k) retirement plan with company match and profit sharing Generous paid time off and holidays Paid parental and medical leave Professional development and training opportunities Supportive and collaborative team culture Hybrid work schedule