Internal Admin (Client-facing)

RemoteVA PH is on the lookout for a dedicated and enthusiastic Internal Admin (Client-facing) to join our team. This role is pivotal in establishing and maintaining strong relationships with our clients while ensuring that internal administrative processes run smoothly. The ideal candidate will possess excellent communication skills and be comfortable interacting with clients via telephone, email, and video calls.

Key Responsibilities:

• Serve as the main point of contact for assigned clients, addressing inquiries and providing support.
• Coordinate client onboarding processes, ensuring all necessary documentation is completed.
• Manage and update client records to ensure accurate and timely information sharing.
• Assist in scheduling and organizing client meetings, follow-ups, and events.
• Provide internal teams with insights and feedback from clients to enhance service delivery.
• Help develop and implement efficient administrative processes to streamline client communications.
• Support the team in administrative tasks such as data entry, reporting, and documentation.

Qualifications:

2+ years of experience in administrative support or client-facing roles.

• Excellent English communication skills (both written and spoken) with a focus on customer service.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with CRM tools.
• Strong organizational skills and the ability to manage multiple priorities concurrently.
• Detail-oriented with a proactive problem-solving approach.
• Able to work independently and collaboratively in a remote setup.

Preferred Skills:

• Experience in handling client communications in a virtual environment.
• Ability to analyze client feedback and identify areas for improvement.
• Familiarity with project management tools
• Native English-like accent

💼 Why Join RemoteVA PH?

• At RemoteVA PH, we value talent, professionalism, and growth. We don’t just match you with great clients — we help you build a long-term career in a stable and supportive remote environment.

– We focus on placing qualified professionals in long-term roles with trusted and reputable clients. – Earn a stable income in USD, with opportunities for rate increases based on performance. – 100% remote setup — no commute, no traffic, no stress.