Mercier Consultancy MD

    German Speaking Client Service Representative (Remote) - Paid Relocation Greece

    Mercier Consultancy MD
    Posted 11/11/2025Entry Level
    Full-time
    Customer Service & Support
    Fluency In German
    Customer Service
    Communication Skills
    Interpersonal Skills
    Problem-Solving

    Job Description

    Mercier Consultancy MD is excited to launch the search for a German Speaking Client Service Representative. This remote role includes the attractive opportunity for paid relocation to Greece, making it ideal for those looking to enhance their career while enjoying a culturally rich environment! As a key member of our client service team, you will engage with our German-speaking clients, providing them with top-notch support and assistance. Your ability to communicate effectively will be critical in ensuring that our clients have an outstanding service experience.

    Your Responsibilities Will Include:

    • Offering exceptional customer service to our German-speaking clients via phone, email, and chat channels.
    • Addressing client inquiries and resolving issues promptly and professionally.
    • Documenting client interactions accurately in our CRM system for seamless follow-up and support.
    • Collaborating with various teams to ensure client satisfaction and efficiency in service delivery.
    • Staying knowledgeable about our services to provide clients with accurate information.

    The Ideal Candidate Will Have:

    • Fluency in German (both written and spoken); English proficiency is an advantage.
    • Previous experience in customer service or a similar client-facing role is preferred.
    • Strong communication and interpersonal skills.
    • A proactive attitude towards problem-solving and a customer-centric approach.
    • Proficiency in using technology and a readiness to learn new systems.
    • A friendly and enthusiastic demeanor with a strong focus on customer satisfaction.
    • Willingness to relocate to Greece for this exciting opportunity, benefiting from our paid relocation offer.
    • Competitive Monthly Salary
    • Fully Paid Relocation Package
    • Monthly Performance Bonus

    2 Extra Salaries Per Year Health Insurance And Much More...

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