Field Service Technician (Southaven, MS)

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Field Service Technician in Mississippi (USA). We are seeking a skilled Field Service Technician to perform on-site maintenance, repairs, and upgrades on mechanical, hydraulic, and electrical equipment. This role involves troubleshooting, preventive maintenance, and customer support while ensuring compliance with safety and quality standards. You will work independently in the field across the Southaven, MS area, contributing to efficient service operations and customer satisfaction. The ideal candidate is technically adept, proactive, and capable of operating various tools and diagnostic equipment. Your work directly impacts equipment reliability, operational efficiency, and client trust. This role also provides opportunities to identify new business opportunities and support continuous improvement initiatives.

Accountabilities:

• Perform preventive maintenance, safety checks, corrective actions, upgrades, and refurbishment on equipment at customer or company locations.
• Respond to customer requests professionally and ensure high levels of satisfaction in line with service guidelines.
• Maintain and operate service vehicles in compliance with safety regulations and company policies.
• Inspect, troubleshoot, repair, and document service activities, maintaining accurate records for reporting and invoicing.
• Manage time, resources, and spare parts efficiently to deliver cost-effective and timely service.
• Support continuous improvement initiatives by providing feedback and coaching junior colleagues as needed.
• Identify potential sales opportunities and communicate them to management.
• High School diploma or GED required; technical or secondary college education preferred.

3+ years of experience in mechanical, hydraulic, or electrical operations.

• Technical knowledge of equipment including mechanical, hydraulic, and electronic systems; diesel engines and hydraulic drives a plus.

Ability to operate equipment safely and use diagnostic/troubleshooting tools effectively. Strong customer service orientation, problem-solving skills, and the ability to work independently in the field. Mobile, adaptable, and capable of working in variable physical site conditions. Valid operator’s licenses for relevant equipment and ability to obtain and maintain a 1-year DOT Medical Card. Competitive hourly rate ($35.90–$41.75/hr) and $3,000 sign-on bonus. Comprehensive benefits including health, vision, dental, and company-paid life insurance from day one. 401(k) program with 6% company match. Paid personal time off and company holidays. Paid training, boot allowance, and company mentoring program. Tuition reimbursement for job-related continuing education. Company-provided tools, cell phone, laptop, and/or credit card for business purposes. Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching. When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly. 🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements. 📊 It compares your profile to the job’s core requirements and past success factors to determine your match score. 🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role. 🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed. The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team. Thank you for your interest! #LI-CL1