Executive Virtual Assistant (SA/MX)

We are seeking a sharp, resourceful, and highly organized Executive Virtual Assistant to support the touring, operations, and communications workflow of Acute Inflections, a national touring jazz duo. The role focuses on venue research, communication management, customer support, and daily operational coordination. The ideal candidate is confident on the phone, detail-driven, persistent with follow-ups, and able to work independently in a fast-moving environment. DUTIES & RESPONSIBILITIES Join weekday planning calls to stay aligned on priorities and upcoming shows. Research and contact potential concert venues nationwide using both AI tools and manual searches, along with researching suitable hotels for tours and caterers for shows. Track outreach, follow-ups, venue details, and responses in organized spreadsheets. Provide light weekend phone support by checking messages and returning calls as needed. Communicate professionally and warmly with fans, venues, and partners through phone, email, and social media. Manage fan and venue inboxes and ensure timely responses at the start and end of each day. Learn and navigate the WordPress backend to look up orders, resend tickets, and support basic troubleshooting. Maintain clear digital records, task lists, and documentation to support touring operations. Assist with simple Canva graphics, vendor outreach, and press research Knowledge or Skills Needed Excellent written and verbal communication skills. Customer service or telemarketing experience preferred. Comfortable using spreadsheets, research tools, and web-based platforms. Highly organized, detail-oriented, and consistent with follow-through. Familiar with Google Workspace and AI research tools (ChatGPT, Claude, Gemini, Perplexity). Ability to learn WordPress backend. Canva experience is a plus. Available for occasional weekend phone coverage. Resume must be in English Tools Needed TalkRoute Google Workspace WordPress AI tools (ChatGPT, Claude, Gemini, Perplexity) Canva WhatsApp, Zoom/Google Meet, Discord Permanent Remote Work