ERP Specialist

PharmaCann, Inc. owns and operates best-in-class production facilities and retail dispensaries for cannabis-based products. We currently operate in the States of Illinois, New York, Massachusetts, Ohio, Pennsylvania, Maryland, Colorado and Michigan as a medical and/or adult use cannabis provider to patients and customers. We are looking for energetic, results-driven individuals to join our rapidly growing team and industry. Job Summary The ERP Specialist will be primarily responsible for managing IT tasks and merchandising help desk requests for the current MJ Freeway and NAV ERP systems. The specialist independently prioritizes work across PA and MD Verilife stores. The work ranges from assessing system promotional capabilities to real time help desk support for all retail dispensaries, ensuring that we can serve our patients and customers. This position acts as a system expert providing end user training and support for all merchandising analysts on our ERP and state seed to sale tracking systems. This position also analyzes all merchandising help desk tickets and identifies process improvement opportunities across the vendor and product lifecycle. Success in this role is accuracy in item creation, promotion, price, inventory management, and minimizing help desk requests. Pay for this role is $60,000 Essential Functions/ Responsibilities Manage the merchandising Fresh Service ticketing tool, independently prioritizing and resolving based on sales impact issues related to new vendor setup, item setup, purchase orders, pricing, promo, and inventory balances. Prioritize and set up pricing, promotions, and markdown events across all states. Document ERP processes as they relate to merchandising and operations. Provide instruction and training to the business on how to avoid common price, promotion, and inventory balance issues. Support state tracking systems and assist in troubleshooting any issues related to ERP and state seed to sale integration. Competencies and Qualifications Competencies Strong attention to detail Sense of urgency Customer first mindset Exceptional planning and organizational skills with strong attention to detail and follow up Qualifications Degree in computer science or business-related field Minimum 2+ years NAV experience Minimum 2+ years of experience with the Google & Microsoft suites of product Good understanding of data structures Ability to investigate and master new data sets quickly Troubleshooting experience Strong written and oral communication skills Working Conditions/Physical Requirements This role will require occasional (<1x / quarter) travel to our retail dispensaries or corporate offices to review and discuss business and process opportunities. Notice: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required and are not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job. We are an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.