E-Commerce Operations Manager

Take ownership. Run the systems. Drive the growth. We’re looking for someone who loves responsibility, solves problems before they show up, and knows how to keep e-commerce operations running with precision. This role is the operational engine behind the growth of Laser’s kitchenware brand—not an agency role, not client accounts—just one fast-moving product company where your work directly moves the needle. If you thrive in structure, own your numbers, and know how Amazon Vendor Central really works behind the curtain, this is your stage. What You’ll Own You won’t just assist with marketplaces—you’ll run them end-to-end. Vendor Central Operations Manage the full backend workflow: POs, chargebacks, reporting, and compliance. Ensure every Vendor Central detail is accurate and on time. Inventory Ownership Monitor and manage stock levels across all platforms. Prevent overstock and out-of-stock issues by understanding inventory flow inside and out. Marketplace Management Oversee listings, pricing, promotions, and account performance for Amazon, eBay, Walmart, and future platforms. Keep products competitive and visible across every marketplace. Planning & Forecasting Lead inventory planning, demand forecasting, and replenishment. Anticipate what’s coming next and make sure inventory aligns with sales momentum. Accountability & Problem Solving Identify issues early, resolve them independently, and keep operations running smoothly. Bring solutions—not excuses—to every challenge. What You Bring You bring the experience and discipline to run e-commerce operations like a well-tuned machine. Strong Amazon Vendor Central experience (required or strongly preferred). Proven success managing marketplaces such as Amazon, eBay, and Walmart. Solid background in inventory planning and management. Excellent written and verbal English communication. High accountability, attention to detail, and independent problem-solving skills. Why This Role Matters E-commerce runs on precision. One missed PO, one incorrect listing, or one inventory blind spot can slow the entire business down. You’re the person who prevents that. You’ll own the systems, keep the numbers tight, and drive the operational backbone that fuels the brand’s growth. If you’re someone who takes initiative, thrives in ownership, and loves improving how things work, we’d love to meet you.