Mercier Consultancy is thrilled to offer an outstanding opportunity for Dutch Speaking Customer Service Representatives to join our team in the picturesque country of Greece, complete with a fully paid relocation package! In this important role, you will provide exceptional support to our Dutch-speaking clients, ensuring their inquiries are addressed with professionalism and efficiency. Experience the beauty of Greece, known for its stunning landscapes, rich history, and welcoming culture, while developing your career in a dynamic environment. If you are passionate about customer service and ready for an exciting new adventure, we would love to hear from you! Responsibilities Deliver high-quality customer service in Dutch through various communication channels, including phone, email, and chat. Assist customers with their inquiries about products and services, providing accurate and helpful information. Effectively resolve customer complaints and issues, ensuring a positive experience for all clients. Document customer interactions accurately and contribute to continuous service improvement. Collaborate with team members to enhance service quality and tackle common challenges. Stay informed about company offerings and industry trends to provide knowledgeable assistance. Participate in ongoing training and development efforts to continuously improve your customer service skills. Fluency in Dutch and English is required, along with strong communication skills, both written and verbal. Previous experience in customer service is preferred but not essential; a positive attitude and willingness to learn are highly valued. Excellent problem-solving abilities and a strong commitment to customer satisfaction. Able to manage multiple inquiries effectively in a busy work environment. Basic computer skills and familiarity with customer service software is a plus. Willingness to relocate to Greece and embrace a new cultural experience. Flexibility to work various shifts, including evenings and weekends, as needed. Competitive Monthly Salary Monthly Performance Bonus Fully Paid Training Health Insurance Private Health Insurance 2 Extra Salaries Per Year And Much More...
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