Dutch Speaking Customer Experience Specialist - Paid relocation to Greece

Mercier Consultancy MD is thrilled to announce an opening for a Dutch Speaking Customer Experience Specialist, complete with paid relocation to the stunning landscape of Greece! In this dynamic role, you will be the bridge between our company and our Dutch-speaking clients, ensuring they receive top-notch support and engaging experiences. Your contributions will play a significant role in fostering client satisfaction and loyalty in a vibrant and culturally rich environment.

Key Responsibilities Act as the primary point of contact for Dutch-speaking clients, effectively managing inquiries and providing tailored assistance. Utilize various communication platforms (phone, email, chat) to engage with customers, resolving issues with efficiency and professionalism. Keep accurate records of client interactions in our CRM system to support follow-ups and service enhancements. Conduct regular check-ins to gauge client satisfaction and address potential challenges proactively. Collaborate with internal teams to continuously improve service offerings based on client feedback. Stay updated with product changes and market trends to provide clients with informed and accurate information. Fluent in Dutch (both written and spoken); proficiency in English is also necessary. Excellent communication and relationship-building skills. Effective problem-solving capabilities and a commitment to customer satisfaction. Proficiency in using CRM systems and digital communication tools. A passion for providing exceptional service and nurturing positive client experiences. Readiness to relocate to Greece and adapt to a new cultural environment. Competitive Monthly Salary Fully Paid Training Fully Paid Relocation Package Health Insurance 2 Extra Salaries Per Year And Much More...