Deal Desk Operations Analyst

Company Description SmartRecruiters is the Recruiting AI Company that transforms hiring for the world’s leading enterprises. Built for global scale, SmartRecruiters, an SAP company, delivers an AI-powered hiring platform that automates and optimizes the entire talent acquisition process, ensuring faster and smarter hiring decisions. More than 4,000 companies, including Amazon, Visa, and McDonald's, rely on SmartRecruiters to build winning teams. In 2025, SmartRecruiters joined SAP, the global leader in enterprise applications. Together, SmartRecruiters and SAP are accelerating the reinvention of hiring by combining cutting-edge AI innovation with the scale, reach, and resources of SAP’s ecosystem. At SmartRecruiters, we are a values-driven, globally focused tech company with strong financial backing and a bold vision for the future of work. We commit and dig deep, embracing challenges with grit, curiosity, and a drive for excellence. We foster a collaborative and inclusive work environment, where trust and determination bring us together. Because together, we will win. Recognized by Fosway Industry Analysts as a strategic leader in recruitment technology for three consecutive years, and awarded by Comparably as a top company for Women, Perks and Benefits, Work-Life Balance, Happiness, Compensation, Diversity, and Culture - we take pride in creating a place where everyone can thrive. Our remote-friendly culture, competitive salaries, and strong internal mobility ensure that high performers have meaningful growth opportunities in an environment built on respect and empowerment. Job Description We’re seeking a driven Deal Desk Analyst to join our Go-To-Market Operations team. In this role, you’ll support deal and commercial terms structuring for complex deals (both SMB and Enterprise level), acting as a key liaison between sales and cross-functional teams such as sales, finance and operations. A portion of this role will focus on contract harmonization initiatives following our recent acquisition, ensuring seamless integration. You’ll help scale our Deal Desk Function into a documented, efficient program as our business grows. The position offers the opportunity to join a team focused on designing and executing process improvement initiatives that align sales and operations efforts to global strategies. The Deal Desk Operations Analyst is a new position that will be critical to our continued growth. The key responsibilities will revolve around cross functional management, operational excellence, and strategic planning, but the initial focus will be on improving our internal procedures that support the sales process. Qualifications Bachelor’s degree required, in the following fields of study: Business Administration; Math or Statistics, Finance, Engineering or Computer Science 2-5 years of experience in a deal desk, contracts, legal, sales operations, or revenue role; software/SaaS/subscription experience a plus Knowledge of sales and sales-related processes such as configuration, pricing, quoting, order forms, legal review Preferred Skills Basic understanding of GAAP & IFRS revenue recognition principles Strong business acumen with excellent communication skills - verbal and written Strong logic and analytical abilities Adept at business partnering and working with cross functional teams, building meaningful business relationships along the way Self-motivated and able to work under pressure; dependable with deliverables and deadlines, able to multi-task Familiarity with Salesforce Additional Information SmartRecruiters strives to offer equitable and engaging compensation to our employees across the globe as we always seek to attract, motivate, and retain the right talent. We utilise a data-driven approach in order to remove biases in our decisions.