Danish Speaking Customer Service Jobs In Sofia, Bulgaria - Fully Paid Relocation

Mercier Consultancy MD is excited to offer Danish Speaking Customer Service positions in the vibrant city of Sofia, Bulgaria, along with a fully paid relocation package! This is a unique opportunity to enhance your career while experiencing the rich cultural heritage and modern lifestyle of Bulgaria's capital.

Why Join Us? At Mercier Consultancy MD, we prioritize the well-being and development of our employees. As a member of our enthusiastic team, you will play a key role in providing exceptional service to our clients while enjoying a supportive work environment. Key Responsibilities Deliver outstanding customer support to Danish-speaking clients through phone, email, and chat, maintaining a friendly and professional demeanor. Assist customers in navigating our range of products and services by providing accurate information and guidance. Quickly resolve customer inquiries and complaints, ensuring a high level of customer satisfaction. Document customer interactions accurately and conduct follow-ups to ensure all needs are addressed. Collaborate effectively with team members and other departments to enhance service quality. Stay informed about our offerings and industry trends to deliver knowledgeable assistance. Fluency in Danish (both written and spoken) is essential; knowledge of additional languages is a plus. Experience in customer service roles, particularly in a multilingual environment, is preferred. Strong communication skills with a focus on building positive relationships with customers. Effective problem-solving abilities with a customer-centric focus. Comfortable using computer systems and CRM applications. A proactive attitude, a passion for cultural experiences, and flexible availability for relocation to Bulgaria. Willingness to work flexible hours, including evenings and weekends as needed. Competitive Salary Monthly Performance Bonus Monthly Accommodation Allowance Fully Paid Relocation Package Fully Paid Training Private Gym And Much More....