Business Development Manager

The Role

As a Business Development Manager at Brightscout, you’ll be responsible for driving net-new revenue and expanding existing accounts. This position combines hunter instincts with deal-making acumen. You’ll own the sales cycle end-to-end: from prospecting and discovery, through proposal development, negotiation, and close. You’ll partner directly with the co-founders and leadership team, shaping how Brightscout wins business across projects, retainers, and enterprise accounts.

Responsibilities Pipeline Generation: Build and execute outbound campaigns to target ICP accounts, leveraging email, LinkedIn, and curated lists. Act as first responder for inbound leads with thoughtful, timely engagement. Discovery & Qualification: Run high-quality discovery calls to uncover business challenges, align to Brightscout’s services (branding, product design, development, flex-team retainers), and assess fit. Proposal & RFP Ownership: Lead proposal creation—working with design/strategy support to package content, refine messaging, and customize pricing. Own RFP responses from start to finish. Deal Management & Closing: Drive opportunities through the pipeline. Present solutions, negotiate terms, and close deals with minimal executive involvement. Pricing & Structuring: Recommend deal structures, budgets, and engagement models (project-based, retainer, or hybrid). Ensure proposals balance client needs and agency profitability. Client Growth: Cultivate relationships with existing clients to identify upsell and cross-sell opportunities. Support leadership with structured account expansion plans. Sales Ops: Maintain a clean, accurate CRM. Build and improve systems, workflows, and playbooks to streamline the sales process and reduce founder involvement. Reporting: Create and maintain dashboards, forecasts, and performance reports to give leadership full visibility into pipeline health and revenue progress. Market Intelligence: Share insights from the field—competitor positioning, buyer objections, emerging trends—to refine Brightscout’s sales playbook. Process Improvement: Continuously evolve sales systems, collateral, and best practices to improve win rates and shorten deal cycles. Requirements 5+ years in business development, account executive, or sales leadership roles in B2B services (creative agency, dev shop, consulting, or tech services). Proven record of managing full-cycle sales—from prospecting through close—at $50K–$250K+ deal sizes. Strong communicator and storyteller; comfortable running executive-level conversations, presenting proposals, and negotiating contracts. Skilled in structuring complex deals, including retainers and multi-stakeholder enterprise engagements. Hands-on with CRM and outreach platforms (Attio, Apollo, Clay) or similar tools. Organized, self-motivated, and driven by metrics—but also adaptable to a founder-led, high-growth environment. Familiarity with branding, UX/UI, and development services preferred. Our Values Lead with Heart: We build honest, trusting relationships and care for each other. Break Convention: We seek bold ideas, we transform fearless creativity into tangible results. Bring Order to the Chaos: We transform complexity into clarity. Be a Champion: We strive for excellence. Why Us Unlimited PTO: Enjoy a truly flexible work-life balance with our unlimited paid time off policy. Take the time you need to recharge and perform at your best. Remote Work: Work from anywhere! We embrace remote work, giving you the freedom to choose your ideal work environment. Flexible Schedule Tied To Project Needs: We understand that life happens. Our flexible schedules, aligned with project milestones, allow you to manage your time effectively and achieve your best results. Interview Process Resume Review. Screening Interview by Talent Team. Interview w/ Hiring Manager. Interview w/ Co-Founder. Paid Assessment/Technical Challenge Final Selection and Offer. Ready to Elevate your Career at Brightscout? At Brightscout, we value more than skills and experience; we seek individuals who embody kindness, empathy, and collaboration in their work. We believe these qualities contribute to the team and the company's overall success. Brightscout is an equal opportunity employer and values diversity. We prohibit discrimination and harassment based on race, religion, color, national origin, sexual orientation, gender identity or expression, age, marital status, veteran status, or disability status. We are committed to creating an inclusive environment for all employees and encourage all qualified candidates to apply.