Associate Director (IT Delivery Management)

Company Description 👋🏼We're Nagarro. We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at a scale — across all devices and digital mediums, and our people exist everywhere in the world (17500+ experts across 39 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in! Job Description

REQUIREMENTS:

Experience : 13+ Years Must possess a solid hands-on IT development background with expertise in one or more of these areas: Java / .NET / Cloud platforms (AWS/Azure/GCP) / Frontend (e.g., React, Angular), / Mobile development (iOS/Android). 13+ years of overall experience in technology, with a proven track record in program management, IT delivery, and client-facing consulting. Minimum of 5 years in a leadership capacity, managing large, complex IT programs for enterprise clients. Direct P&L ownership experience with a strong understanding of financial management. Expertise in project/program management methodologies (Agile). Exceptional cross-group collaboration and stakeholder management skills. Excellent communication, negotiation, and presentation abilities. Bachelor’s degree in Computer Science, Engineering, or a related field. An advanced degree (e.g., MBA) is a plus.

RESPONSIBILITIES:

Ensuring short term and long-term success of the account Overseeing the delivery of large, complex programs within the organization

• Identifying opportunities in the current engagement to cross sell or up sell Nagarro’s offerings.
• Defining the project scope and planning through delivery of assigned product and related product releases.
• Ensuring all projects in the account meet defined guidelines of governance, standards, and best practices.
• Suggesting and owning delivery methodology, resourcing requirements, governance mechanism and proposed solution in accordance with the high-level requirements
• Conceptualizing and executing workshops internally and with customers on technology and business topics to identify new solution areas and use cases.
• Effectively managing program(s) through development of robust schedules, change control, and risk mitigation
• Owning the health of the account on all key metrics (risk, scope, schedule, quality, resources, finance, and customer satisfaction)
• Showcasing a consulting mindset by acting as a solution provider rather than an order taker

Identifying project/service stakeholders at an early stage and working with them to ensure that the deliverables are in sync with the benefits defined in the business case. Mentoring and managing team members, by giving constant feedback on the job, and by providing guidance Qualifications Bachelor’s or master’s degree in computer science, Information Technology, or a related field.