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Strategic Account Manager (Remote)

Pragmatike
Full-time
Remote
North Macedonia



Job Description:


  • Location: Fully remote, EU timezone (CET +/- 2hours)

  • Start date: ASAP

  • Languages: English is mandatory;


Responsibilities:


  • Develop and implement a strategic business plan outlining tactical approaches to achieve targets in the assigned sales region.

  • Create and maintain a robust year-round sales pipeline using the CRM solution.

  • Contribute to the development and coordination of sales and marketing initiatives for assigned accounts.

  • Build relationships within designated accounts to promote business and deliver exceptional sales service. Collaborate with the EMEA Sales Manager to enhance sales, account penetration, and profitability.

  • Identify and engage key buyers and contacts within each account.

  • Prioritize sales efforts on high-potential, high-margin opportunities.

  • Understand and influence account requirements for solutions, ensuring they meet customer needs.

  • Utilize CRM to maintain accurate and up-to-date records of account, contact, opportunity, and quote data, while ensuring a solid understanding of the opportunity pipeline.

  • Provide forecasting through the CRM platform and opportunity pipeline (monthly, annually, and multi-year).

  • Work with sales management to establish performance goals aligned with account growth and profitability targets.

  • Foster relationships and communicate effectively across teams to stay informed about projects, understand offerings, and identify potential sales opportunities.

  • Ensure clients remain engaged and educated about products and services through workshops, lunch and learns, meetings, and trade events.

  • Communicate customer feedback back to the organization and assist in gathering and collating Voice of Customer data.

  • Actively participate in bids and proposals for named accounts, ensuring the effective transfer of relevant information.

  • Understand the customer's organizational structure, key decision-makers, reporting relationships, purchasing process, and the influence of individuals involved in the purchasing process.


Required Qualifications:


  • Over 10 years of extensive experience in sales, account management, and/or business development roles focused on selling 3D solutions in the Energy, Manufacturing, Industry, or AEC market segments (preferably with SaaS-based solutions) within the UK and Irish markets.

  • Proven experience in selling solutions and processes relevant to the industries served, with a background likely in a solutions provider, EPC, Operator, Contractor, or technology consultancy.

  • Capable of managing multiple accounts while actively seeking new opportunities.

  • Excellent communication skills (both written and verbal), along with strong presentation and leadership abilities.

  • Skilled at understanding client needs and negotiating based on desired outcomes.

  • Fluent in both spoken and written English.

  • Proficient in Microsoft Office, Excel, and CRM software.

  • Willingness to travel as necessary for trade shows and face-to-face meetings with strategic clients and prospects.