Are you a Native English speaker with a passion for travel and a knack for customer service or sales? If so, we want to hear from you!
About Us:
JayWay Travel is a well-established and rapidly growing boutique travel company that specializes in creating fully customized experiences for our clients traveling throughout Europe. Our company has been arranging unique travel experiences since 2006 and we have been named in publications such as Travel+Leisure, the New York Times, USA Today, and National Geographic.
Responsibilities:
As a Sales Support Representative, you will be the backbone of our customer service efforts, ensuring our clients receive top-notch assistance and assisting sales staff with their daily workload. Key responsibilities include:
Qualifications(must have):
We are looking for dynamic individuals who meet the following criteria:
Preferred Qualifications(good to have):
Candidates with the following qualifications will be given special consideration:
Benefits:
Joining our team comes with a range of perks, including:
Please answer the following questions in the form of a cover letter:
What skills do you have that would make you the best fit for the position?
Where have you visited Europe (please describe your favorite places)?
What about JayWay Travel interests you to join our team?
If interested in the position, please send your CV and a cover letter written in ENGLISH as per instructions.
We are very excited to hear from you!
Our Hiring Process:
We will review your application against our job requirements. We do not employ AI during this phase as we believe every human is unique, with a unique set of skills, and we celebrate that here at JayWay. Even if you have 80% of what the role requires, we shall consider you, as a lot can be learned on the job. We do not think machines can evaluate your application quite like our recruiting professionals can.
We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a quick questionnaire where we cover some of the key requirements for the role and your work setup.
If the questionnaire is completed promptly and you match the essential criteria, we will invite you to interview with our hiring manager and/or the interview team. We never hire anyone into our organization without having met you face-to-face via Google Meets.
After this, we usually have a little written test task β just a short glimpse into your hands-on work skills, so we better align with what will be expected in the role and, hopefully, something fun for you to showcase your expertise.
Passed this, you are on to your last interview with the wider team, which is usually the team leader or whom you will report to, as well as one of the senior team members, to go over more in-depth questions about the role and some live exercises may be performed. But if that's the case, we shall give a heads-up.
From there on, it's decision time! If you are still excited to join JayWay Travel and we like you as much, we will have a conversation about your offer.
Itβs important for us to keep you informed during the interview process. No matter what, weβll always maintain communication with you. We appreciate your time in applying, interviewing, and taking assessments.