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Product Owner-II (AI & CRM) (Remote)

Codvo.ai
Full-time
Remote
India, India

Company Overview: 

At Codvo, software and people transformations go together. We are a global, empathy-led technology services company with a core DNA of product innovation and mature software engineering. We uphold the values of Respect, Fairness, Growth, Agility, and Inclusiveness in everything we do.

Roles & Responsibilities:

  • Lead the strategic direction of AI/CRM products to achieve company goals

Leadership & Team Management 

  • Provide leadership and manage smooth implementation as Product owner in the AI and CRM project delivery effectively, mentoring and developing team members. 


  1. Client Engagement & Stakeholder Communication 

  • Engage with clients at a strategic level to understand their business needs and challenges and align AI/CRM solutions to drive their strategic goals. 

  • Leading Client workshops, prepare & deliver presentation pitch to clients with detailed project plan, scope, action items, status report etc. with the help of PO & BA  and managing Client expectations. 

  1. Presales Lead & Solutioning 

  • Develop and maintain project documentation such as Project charters (SoWs),(BRD), (FSD), to support pre-sales efforts. 

  • Prepare data governance meeting decks, demo outlines, UAT  sign-off documents and go-live presentations. 

  1. Agile Methodology & Performance Monitoring 

  • Collaborate with stakeholders to understand business needs and translate them into detailed user stories and acceptance criteria, with the help of PO & BA. 

  • Own the DevOps project board and ensure timely delivery. Participate in sprint planning meetings.

  1. User Feedback & Quality Assurance 

  • Gather feedback from end-users and stakeholders, incorporating it into AI and CRM product development to ensure the final product meets user needs.  

  1. Domain Expertise & Knowledge Sharing 

  • Act as a subject matter expert in AI and CRM domains - leading and mentoring a team of AI/ CRM developers 

  • Requirements: 
    Master's degree in business administration field. 

  • Experience as a Product Owner/Product Manager and led the development & launch of at least three successful AI/CRM solutions, with a proven track record of managing product roadmaps for complex projects with budgets exceeding $10 million. 

Proven expertise in(ML) and CRM technologies, with a strong understanding of  (NLP) or generative AI (GenAI). 

  1. Experience: 7-9 Years 
    Job Location: Remote 
    Work Timings: 2.30 pm - 11.30 pm IST 

Sub-Department:
Product Owner
 

This job is closed.