At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

Reporting to the Senior EMEA Customer Marketing Manager, the Principal Customer Marketing Specialist is responsible within the Diabetes business for the Nurse+ strategy and implementation, more specifically driving the Nurse+ strategy and developing, planning and implementing nurse offline and online marketing and Training and Education (T&E) activities, as well as leading DEL (Diabetes Educators Leaders Network) and FEN (Field Expert Network).

For this exciting opportunity within the EMEA Diabetes Business, we are looking for a highly motivated team player based in one of the major European countries, with a strategic mindset and a proven record of successfully implementing projects within complex environments. For this position you will work remotely, however some travelling will be expected (less than 25% of the time).

Responsibilities may include the following and other duties may be assigned:

• Drive the EMEA Nurse+ vision, strategy and set yearly objectives, gather, analyse and share insights, challenge the status quo with the aim to drive meaningful innovation to the way Medtronic engages with nurses (online/offline), and to address the barriers nurses face
• Develop product and services-related material and tools tailored to nurses’ needs and aligned with the nurse content strategy, collaborate with EMEA countries for their implementation and adaptation
• Contribute to the identification of influential nurses in the countries and drive EMEA Nurse ambassadors programs for products, services and other T&E or Marketing related topics, and work closely with nurses (e.g. nurse focus groups) to foster an outside-in approach
• Lead two newly formed networks: the Diabetes Educators Leaders (DEL) network, a group of influential EMEA nurses and support the establishment and publication of various consensus and other Diabetes related topics and projects, and the Field Experts Network (FEN), a group of high performing technical consultants from EMEA countries. For both networks, establish the short and long-term vision, set and follow-up objectives and cooperate with relevant internal teams
• Drive internal and external awareness for the Nurse+ activities using the full spectrum of tools and platforms available (internal: engaged, SharePoint, emails, meetings, and external: WePartner Online, social media, emails, etc)

Required Knowledge and Experience:

• Bachelor or Master of Business, Marketing or related fields  
• At least 5 years of experience in customer marketing, customer engagement, product management, or market development
• Fluent in English (both verbal and written)
• Positive and resilient mindset, solution orientated as well as ownership/entrepreneurial spirit
• Strong sense of prioritization and ability to see opportunities when facing challenging situations
• Ability to cooperate and build relationships in a multicultural and matrix environment, and to work with sales teams and customers

Experience with diabetes, dealing with nurses, a second European Language and an additional education in Digital Marketing will be a plus.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
 

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people. 
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here