DescriptionPatrique Mercier Recruitment is excited to offer Nordic Speaking Technical Support roles available for remote work in Greece! If you are fluent in one of the Nordic languages and possess a strong passion for technology and customer service, this is the perfect opportunity for you.
As a Nordic Speaking Technical Support Representative, you will provide exceptional assistance to customers across the Nordic region from the comfort of your home. Your key responsibilities include troubleshooting technical issues and ensuring that customers receive prompt and effective solutions.
Join our ambitious and supportive team while enjoying the flexibility of remote work, and make a real difference in customers' lives!
Responsibilities
- Provide outstanding technical support to Nordic-speaking customers via phone, email, and chat
- Diagnose and resolve various technical issues related to products and services
- Document all customer interactions and technical solutions accurately
- Collaborate with team members to enhance the customer support experience
- Stay informed about product updates, services, and technical resources
- Adhere to established protocols and quality standards
Requirements - Fluency in one of the Nordic languages (Danish, Norwegian, Swedish, Finnish) and English, both written and spoken
- Previous experience in technical support or customer service is a plus
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work effectively and independently in a remote environment
- Detail-oriented with a focus on customer satisfaction
- Familiarity with software, hardware, and basic networking principles
- Proficient in using various computer systems and applications
- Must have a reliable internet connection and appropriate home office setup
- Eligibility to work remotely in Greece
Benefits - Private Health Insurance
- Training & Development
- Performance Bonus / Holiday Bonuses
- 2 Extra Salaries Per Year
- Fully Paid Training
- Good Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Many extras