DescriptionJoin Patrique Mercier Recruitment and dive into an exciting opportunity as a Nordic Speaking Customer Service Representative for an esteemed Online Travel Agency, where your role can be performed remotely from beautiful Greece! This position is perfect for individuals with a passion for travel and customer service, looking to combine their professional skills with the flexibility of remote work. At Patrique Mercier Recruitment, we specialize in connecting multilingual talent with top employers, ensuring a seamless recruitment experience. As a Nordic Speaking representative, you will assist customers in planning their travel experiences, offering invaluable support and guidance. Enjoy the stunning landscapes of Greece while providing exceptional service to clients across the Nordic region and enhancing their travel journeys.
Responsibilities
- Provide exceptional customer service to clients from Nordic countries via various communication channels.
- Assist customers with travel inquiries, bookings, and problem resolution in a timely manner.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with the travel team to ensure an efficient and smooth customer experience.
- Stay updated on travel products, services, and promotions to provide knowledgeable support.
- Proactively identify customer needs and suggest solutions to enhance their travel experience.
Requirements - Fluency in one of the Nordic languages (Swedish, Norwegian, Danish, Finnish, or Icelandic) and proficiency in English.
- Previous experience in customer service or a related field is preferred.
- Strong communication and interpersonal skills.
- Comfortable working remotely and managing time effectively.
- Familiarity with booking systems and customer service software is a plus.
- Passion for travel and the ability to share travel tips and advice with customers.
- Willingness to work in a fast-paced environment and adapt to varying customer needs.
Benefits - Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )