Marketing Operations Analyst

About Us

At RavenPack, we are at the forefront of developing the next generation of generative AI tools for the finance industry and beyond. With 20 years of experience as a leading big data analytics provider for financial services, we empower our clients—including some of the world's most successful hedge funds, banks, and asset managers—to enhance returns, reduce risk, and increase efficiency by integrating public information into their models and workflows. Building on this expertise, we are now launching a new suite of GenAI and SaaS services, designed specifically for financial professionals.

Join a Company that is Powering the Future of Finance with AI

RavenPack has been recognized as the Best Alternative Data Provider by WatersTechnology and has been included in this year’s Top 100 Next Unicorns by Viva Technology. We're now preparing to launch Bigdata.com, a next-generation platform aimed at transforming financial decision-making.

About the Role

Step into the innovative role of Marketing Operations Analyst, where your expertise in coding, automatization, and analysis will be pivotal in enhancing our marketing strategies and operations. As a key member of our marketing team, you will leverage your technical skills to streamline processes, optimize data management, and support cross-functional projects that drive our business forward.

In this role, you will be responsible for managing and improving our marketing infrastructure, ensuring seamless integration of various tools and platforms. Your technical acumen in automation tools, such as Zapier, will enable you to connect and enhance the productivity of the department and the organization as a whole.

Thanks to your proficiency in data strategy and manipulation, you will ensure the accuracy and consistency of our data, enhancing its quality and allowing you to extract insights that will drive our strategic decisions.

You will also collaborate closely with our sales, finance, and Data Science teams to align marketing initiatives with overall business requirements. Thus, your role will involve extensive use of CRM systems, on which you will need to apply your management skills to respond to the needs of projects or stakeholders.

Your contributions will directly impact the efficiency and effectiveness of our marketing department, making a significant difference in our ability to attract and retain clients. Join us in this exciting role where your technical skills and strategic thinking will drive the continuous improvement of our marketing efforts.

What you Need to Succeed

• Experience in Python.
• Basic experience with Kanban and project management.
  
• Expertise in Customer Relationship Management (CRM) systems, especially Salesforce.com Administration.
  
• Basic knowledge of Git and Linux server management
• Knowledge of SQL.Proficiency in data visualization and dashboarding tools (Power BI or Tableau)
• Strong verbal and written communication skills in English.
• Ability to collaborate with cross-functional teams.
• Proactive problem-solving approach.
• User-centric mindset translating needs into requirements.
• Detail-oriented in documentation and process management.
• Willingness to learn and adapt to new technologies.

Your Responsibilities

• Managing and improving the marketing infrastructure, including CRM systems and data management, specially in Salesforce and Customer.io.
• Implementing and maintaining workflows, processes, and statistical analysis to optimize marketing strategies.
  
• Collaborating with sales, finance, and Data Science teams to align marketing initiatives with business requirements.
  
• Ensuring data accuracy and integrity through regular audits and updates.
  
• Performing continuous quality assurance on marketing tools and systems.
  
• Actively participating in cross-functional projects to drive business growth.
  

What's in it for you?

• Work with the latest technologies.
• Our Headquarters is located in Marbella. Following the onboarding period, we offer a hybrid work model, allowing for up to 2 days remote per week.
  
• Free Company shuttle bus from Malaga, Fuengirola, Riviera, and Estepona.
  
• Ownership of projects in a collaborative environment where your contribution is valued.
  
• An agile environment with a fairly flat hierarchy, enabling quick reactions to changes.
  
• Continuous learning opportunities with support for ongoing training.
  
• A diverse and international environment with over 29 nationalities and 24 languages spoken.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.