Experian Marketing Services Compliance & Privacy

Experian Marketing Services helps brands put people at the heart of their business and have meaningful interactions with their customers. Our mission is to accelerate client success through enabling ecosystems, partnerships, and marketing technology solutions.

About Experian, but we’ll be brief

Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. In addition, for the last five years we’ve been named in the 100 “World’s Most Innovative Companies” by Forbes Magazine.

As a leader in consumer data and identity-based marketing solutions, Experian Marketing Services is improving the business and consumer experience by offering a complete identity solution. We’re doing so through a clearer view across the digital customer buying journey and with strong acquisitions of leading AdTech and MarTech providers with the most recent being Tapad, a leading digital identity resolution provider.

Experian Marketing Services Compliance & Privacy team is a part of larger NA Data Office led by the Chief Data Officer, and is responsible for ensuring the Business Unit is operating in compliance with all applicable state and federal regulations, industry self-regulatory guidelines, building and maintaining a superior governance program and operational risk policies, and guiding the product and sales team to create/offer compliant products/value propositions. The role involves working alongside Corporate Compliance, Corporate Audit, Legal, Product, Sales, Data Acqusitions and his/her counterparts in the other NA Business Units to ensure compliance of all cross-business unit efforts/innovations.

The ideal candidate is results-oriented, comfortable and effective at working with Executives across the business that looks at challenges with a creative mind-set and has a track record of accomplishing objectives in a complex global business.

• Create/Maintain/Communicate compliance standards, policies and procedures; ensure that these artifacts are disseminated, understood and implemented across the business.
• Define and deliver compliance education and awareness program to internal teams as it relates to Risk, Data Privacy, Marketing Services policies.
• Serve as 1LOD Compliance for questions from Sales, Product, Data Acquisition on new product offerings, custom sales opportunities.
• Define and implement a risk-based approach to identifying, monitoring, measuring and reporting various types of compliance issues. Develop action plans, schedules, status reports and metrics to improve the status of risk management and regulatory compliance.
• Oversee/execute the Corporate sponsored Third Party Risk Management Program.
• Responsible for the development of required remediation plans relating to compliance issues.
• Support client discussions as it relates to compliance/Experian policy as required.
• Plans, staffs, reviews and organizes subordinate staff assignments. Provides leadership, coaching, guidance, training and staff development.

What your background looks like

• Significant experience in compliance, privacy and risk management.
• Strong knowledge of federal and state laws and regulations. (FTC, FCC, TCPA, CCPA, GLB, FCRA, CFPB, COPPA) as well as industry guided self-regulatory guidelines – (DAA, ANA, IAB, IAPP)
• BA/BS required. JD preferred
• 4-7 years functional experience.
• International Association of Privacy Professionals (IAPP) CIPP US privacy certification preferred
• Strong oral and written communication skills.
• Strong problem solving and analytical skills.
• Proven experience developing and submitting audit and compliance reports to governing bodies, legal entities, and/or external authorities.
• Solid understanding of assessing and designing internal controls in an enterprise-level environment.

This is a permanent home-based role in Costa Rica. No relocation available.

Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

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