A customer support role for
insurance? We know what it sounds like, but we need you to help us change things. At Feather, our support team are all expert in the insurance industry. They use our messaging platform to answer questions through text and schedule calls.
And the best part? There is no sales incentive. We want our team to be completely honest about what a person should do, even if it means not signing up for one of our plans if theirs is already the best fit.
When you start on our team, you’ll build the same insurance knowledge from our seasoned support team by watching them during calls, sending out messages with your team’s help, and practicing with other team members before slowly taking customer calls, answering messages, and managing our internal processes.
If you enjoy helping people, then you don’t need to look any further. Insurance is a complex topic and one that people are really confused about, so you’ll be guiding them to the best solution while using tech to make the experience more accessible and simple.
Don’t believe us? Check out our reviews on
Trustpilot and
Google.