S

Customer Service Representative

Staffaro
Remote
Ghana, Ghana
Description

Staffaro is looking to hire a Virtual Admin Assistant who will be a first point of contact. The preferred candidate is someone who is a visionary and very detail-oriented.

Qualities:

- Someone who is proactive

- Committed to getting things done

- Interest in the quality of the work to be delivered

- Has customer service experience

- Has sales experience

Roles/Responsibilities:

- Answering the phone

- Taking messages

- Quote gathering

- Leads follow up

- Client invoicing

- Assigning contractors to jobs

- Email Management & Social Media Replies

- Booking appointments

Tools to be used:

- Slack for team communication

- BookingKoala, Jobber, Housecall Pro,

Team fit requirements:

-Open minded learner and interested in learning new things

-Someone very organized

-Someone who’s interested in getting things right

-Someone who can take an idea and turn them into action plans.

Time zone: Working hours would be either in Eastern standard time or central standard time US.

To apply, please send in your CV and an audio recording (highlighting your experiences) using VOCAROO.COM to [email protected] & [email protected]