DescriptionPatrique Mercier Recruitment is a premier recruitment agency focused on helping candidates find jobs in their native language abroad, specializing in diverse sectors including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. We are currently looking for dedicated Finnish speakers for a Customer Service position that comes with free relocation to Greece. This is an incredible opportunity to enhance your career while experiencing the beautiful and welcoming culture of Greece. As a part of our team, you will join a vibrant workplace where you can develop your skills and grow professionally. We pride ourselves on matching great talent with exceptional employers and offer comprehensive support throughout the relocation process. Embrace this chance to thrive in a dynamic customer service environment where your contributions make a difference.
Responsibilities
- Deliver outstanding customer service to Finnish-speaking clients via various communication channels.
- Address inquiries, complaints, and provide solutions to enhance customer satisfaction.
- Maintain precise records of customer interactions for follow-up and reporting.
- Collaborate with team members to manage workload efficiently and exceed service targets.
- Keep abreast of product/service knowledge to provide accurate information to customers.
- Assist in the training and onboarding of new staff members.
- Identify trends and recommend improvements based on customer feedback.
Requirements - Fluency in Finnish; proficiency in English is a plus.
- Previous experience in a customer service role is highly advantageous.
- Excellent communication and relationship-building skills.
- Capability to remain calm and effective in challenging situations.
- Comfortable with using customer service software and Microsoft Office Suite.
- A proactive and positive mindset towards resolving customer issues.
- Willingness to relocate to Greece and immerse in a new culture.
Benefits - Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )